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~subject:"Service innovation"
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Service innovation
Dienstleistung
3,686
Services
3,681
Dienstleistungssektor
961
Service industry
928
Innovation
582
Theorie
491
Theory
491
Dienstleistungsqualität
444
Service quality
444
Deutschland
392
Germany
358
Dienstleistungen
356
Innovationsmanagement
333
Innovation management
319
Beziehungsmarketing
276
Relationship marketing
276
Consumer behaviour
229
Konsumentenverhalten
229
USA
214
United States
207
Business services
206
Unternehmensdienstleistung
206
Dienstleistungsinnovation
203
Dienstleistungshandel
201
Trade in services
201
Customer integration
181
Kundenintegration
181
Customer satisfaction
175
Kundenzufriedenheit
175
Betriebliche Wertschöpfung
172
Value creation
172
Dienstleistungsmanagement
158
Service management
158
Welt
157
World
157
Dienstleistungsmarketing
148
Services marketing
147
Customer service
129
Kundenservice
129
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Online availability
All
Undetermined
135
Free
35
Type of publication
All
Article
222
Book / Working Paper
34
Type of publication (narrower categories)
All
Article in journal
198
Aufsatz in Zeitschrift
198
Aufsatz im Buch
27
Book section
27
Collection of articles of several authors
6
Sammelwerk
6
Graue Literatur
3
Non-commercial literature
3
Arbeitspapier
2
Aufsatzsammlung
2
Working Paper
2
Case study
1
Conference paper
1
Conference proceedings
1
Fallstudie
1
Forschungsbericht
1
Hochschulschrift
1
Konferenzbeitrag
1
Konferenzschrift
1
Thesis
1
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Language
All
English
245
German
11
Author
All
Witell, Lars
12
Gustafsson, Anders
8
Edvardsson, Bo
7
Kristensson, Per
7
Kowalkowski, Christian
5
Patrício, Lia
5
Maglio, Paul P.
4
Snyder, Hannah
4
Anke, Jürgen
3
Chen, Ja-Shen
3
Holmlid, Stefan
3
Kindström, Daniel
3
Koskull, Catharina von
3
Krcmar, Helmut
3
Lervik-Olsen, Line
3
Megaro, Antonietta
3
Pedersen, Per Egil
3
Skålén, Per
3
Spohrer, James C.
3
Toivonen, Marja
3
Trischler, Jakob
3
Tronvoll, Bård
3
Valtakoski, Aku
3
Aas, Tor Helge
2
Anderson, Laurel
2
Andreassen, Tor Wallin
2
Bettencourt, Lance A.
2
Bossink, Bart
2
Brown, Stephen Walter
2
Calabretta, Giulia
2
Carrubbo, Luca
2
Chen, Chun Liang
2
Chiu, Anthony
2
Chou, Cindy Yunhsin
2
Clatworthy, Simon
2
Colurcio, Maria
2
Durst, Susanne
2
Ernst, Gerhard
2
Evenson, Shelley
2
Fombelle, Paul
2
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Institution
All
Deutschland / Bundesministerium für Bildung und Forschung
1
Dienstleistungstagung <8, 2010, Berlin>
1
Edward Elgar Publishing
1
Springer Fachmedien Wiesbaden
1
Published in...
All
Journal of business research : JBR
21
Journal of service management
15
The service industries journal
15
The journal of services marketing
10
The journal of business & industrial marketing
8
Journal of service research : JSR
6
European review of service economics and management
5
International journal of production economics
5
Journal of service research
5
Industrial marketing management : the international journal for industrial and high-tech firms
4
International journal of contemporary hospitality management
4
International journal of hospitality management
4
Service business
4
Handbook of service science ; [Vol. 1]
3
International journal of quality and service sciences
3
Public management review
3
Service science, management and engineering : education for the 21st Century
3
AMS review : official publication of the Academy of Marketing Science
2
Business horizons
2
Debating innovation : perspectives and paradoxes of an idealized concept
2
Informationsmanagement und digitale Transformation
2
International journal of business innovation and research : IJBIR
2
International journal of innovation science
2
Investigaciones europeas de Dirección y Economía de la Empresa : IEDEE
2
Journal of Asian finance, economics and business : JAFEB
2
Journal of service theory and practice
2
Management information systems : mis quarterly
2
Managing service quality : MSQ ; an international journal
2
Production and operations management : an international journal of the Production and Operations Management Society
2
Reihe Dienstleistungsmanagement, Dienstleistungsmarketing
2
Research policy : policy, management and economic studies of science, technology and innovation
2
Service Science: Research and Innovations in the Service Economy
2
SpringerLink / Bücher
2
Technovation : the international journal of technological innovation, entrepreneurship and technology management
2
The Cornell hospitality quarterly
2
The Oxford handbook of innovation management
2
The Routledge handbook of service research insights and ideas
2
The TQM journal : the international review of organizational improvement
2
Total quality management & business excellence
2
African journal of science, technology, innovation and development : AJSTID
1
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All
ECONIS (ZBW)
256
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1
Experiences and procedures of service research and service innovation in Finland
Tanninen-Ahonen, Tiina
- In:
Technologie und Dienstleistung : Innovationen in …
,
(pp. 197-201)
.
2008
Persistent link: https://www.econbiz.de/10003762802
Saved in:
2
Tug of war in innovation - coopetitive service development
Ritala, Paavo
;
Hurmelinna-Laukkanen, Pia
;
Blomqvist, …
- In:
International journal of services technology and management
12
(
2009
)
3
,
pp. 255-272
Persistent link: https://www.econbiz.de/10003859703
Saved in:
3
Framing research on service
Huff, Anne Sigismund
;
Möslein, Kathrin
-
2009
Persistent link: https://www.econbiz.de/10003855025
Saved in:
4
Systematic development of e-services through co-design of software and service : results of an empirical study
Böttcher, Martin
;
Meyer, Kyrill
;
Husen, Christian van
- In:
E-Services : opportunities and threats
,
(pp. 177-196)
.
2007
Persistent link: https://www.econbiz.de/10003490290
Saved in:
5
Market-oriented airline service design
Schön, Cornelia
- In:
Operations research proceedings 2006 : selected papers …
,
(pp. 361-366)
.
2007
Persistent link: https://www.econbiz.de/10003471360
Saved in:
6
Framing elements of service innovation
Have, Robert van der
- In:
Changes in innovation : towards an improved …
,
(pp. 213-225)
.
2009
Persistent link: https://www.econbiz.de/10003928677
Saved in:
7
Service innovation and customer co-development
Edvardsson, Bo
;
Gustafsson, Anders
;
Kristensson, Per
; …
-
2010
Persistent link: https://www.econbiz.de/10003968932
Saved in:
8
The Cambridge-IBM SSME white paper revisited
Spohrer, James C.
;
Gregory, Mike
;
Ren, Guangjie
-
2010
Persistent link: https://www.econbiz.de/10003968951
Saved in:
9
Service science, management, and engineering (SSME) in Japan
Hidaki, Kazuyoshi
-
2010
Persistent link: https://www.econbiz.de/10003968967
Saved in:
10
Vorgehensmodelle des Product-Service Systems Engineering
Gräßle, Mark
;
Thomas, Oliver
;
Dollmann, Thorsten
- In:
Hybride Wertschöpfung : mobile Anwendungssysteme für …
,
(pp. 82-129)
.
2010
Persistent link: https://www.econbiz.de/10003973604
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