Tabari, Saloomeh; Wilson, Jonathan A.J.; Ingram, Hadyn - In: Worldwide Hospitality and Tourism Themes 8 (2016) 1, pp. 12-28
Purpose – The purpose of this paper is to explore the nature and definitions of culture and its relationship to language and cultural sensitivity in hospitality management services. Design/methodology/approach – The paper takes the form of a critical literature review followed by a...