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A firm-specific analysis of service quality costs
Johnston, Ahren; Ozment, John - In: International journal of logistics : research and … 18 (2015) 5, pp. 387-401
Persistent link: https://www.econbiz.de/10011482329
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The influence of cost and quality priorities on the propensity to outsource production
Gray, John V.; Roth, Aleda V.; Tomlin, Brian - In: Decision sciences : DS 40 (2009) 4, pp. 697-726
Persistent link: https://www.econbiz.de/10003925878
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The geography of US auditors : information quality and monitoring costs by local versus non-local auditors
Jensen, Kevan; Kim, Jin-Mo; Yi, Han - In: Review of quantitative finance and accounting 44 (2015) 3, pp. 513-549
Persistent link: https://www.econbiz.de/10011327594
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Examining the impact of clinical quality and clinical flexibility on cardiology unit performance : does experiential quality act as a specialized complementary asset?
Nair, Anand; Nicolae, Mariana; Narasimhan, Ram - In: Journal of operations management 31 (2013) 7/8, pp. 505-522
Persistent link: https://www.econbiz.de/10010226411
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Latent classes of service quality, logistics costs and loyalty
Juntunen, Jouni; Juntunen, Mari; Juga, Jari - In: International journal of logistics : research and … 18 (2015) 5, pp. 442-458
Persistent link: https://www.econbiz.de/10011482340
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Beg your pardon? : the effect of communication costs on audit quality
Deng, Yingwen; Xie, Lu; Zhang, Min; Wu, Yaqian - In: Accounting and business research 51 (2021) 6/7, pp. 824-851
Persistent link: https://www.econbiz.de/10012803987
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The impact of predicted quality and customer cost on quality assurance behavior
Cho, Woohyun; Min, Dong-Jun; Dresner, Martin - In: International journal of operations & production management 42 (2022) 4, pp. 409-439
Persistent link: https://www.econbiz.de/10013173013
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Quality of Service in Cost Models
Rendon Schneir, Juan - 2014
satisfaction and can have an impact on the cost of telecommunications services. As Long-Run Incremental Cost (LRIC) models are used … in various jurisdictions to derive the cost of regulated services, a question that needs to be addressed is how QoS … strategies that could be taken into account in a cost model. Second, it discusses the impact of QoS concepts on an LRIC model …
Persistent link: https://www.econbiz.de/10013063377
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An analytical model for supplier selection
Kumar, Darshan; Seema - In: International journal of Indian culture and business … 14 (2017) 2, pp. 131-140
Persistent link: https://www.econbiz.de/10011714647
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Cost of quality in healthcare : a case study in a clinical laboratory
Zahar, Mouna; El Barkany, Abdellah; El Biyaali, Ahmed - In: International journal of productivity and quality … 17 (2016) 4, pp. 536-548
Persistent link: https://www.econbiz.de/10011588126