Network trouble reports provide a proxy measure of service quality and network reliability. This paper analyzes the influence of local competition, state-level regulation, new technologies, automation, and mergers on RBOC reports of network trouble. Service quality discrimination between...

Many legal jurisdictions, including the U.S. and U.K., have passed regulations to address the potential negative impacts of a lack of competition and high concentration in public company audit markets. One consequence of increased regulations, desired or not, is that they have presumably...

We investigate whether Public Company Accounting Oversight Board (PCAOB) inspections affect the quality of internal control audits. Our research design improves on prior studies by exploiting both cross-sectional and time-series variation in the content of PCAOB inspection reports, while also...

Platform economy breaks into the legal profession by pooling lawyers with different specializations into a simple user-friendly platform, consolidating the lower-tier supply side of the legal market and generating economy of scale. This paper is the very first empirical piece looking into...

For the ongoing and upcoming auctioning of 5G spectrum an important question is, what drives network quality in mobile markets? When comparing the provided mobile network quality between various EU countries considerable differences between these markets become apparent, which cannot be solely...

The purpose of the paper is to identify global best practice in the regulation of quality of service on cellular wireless networks. Design/methodology/approach: The paper presents an identification of issues from the literature and an analysis of examples of activities of regulators around the...

Yardstick regulation requires the utilization of benchmarking, a valuable tool for improving the public service delivery, especially in developing countries where inefficiencies translate into negative health impacts and social unrest. However, research must account for both cost and quality of...

During the last two decades, bundling has become a hot topic for Industrial Organization economists, mainly as a result of legal actions against Microsoft (Crampes and Hollander 2007). In this spirit, the literature has thus far focused on asymmetric settings where one firm holds a monopoly for...

This article compares mobile quality of service (QoS) regulation in Ghana, United Kingdom and Nigeria with the aim of deriving any applicable lessons from the two jurisdictions to improve Nigerian practice. Its scope is restricted to comparison of mobile QoS regulation under existing legal...

Under EU Air Passenger Rights legislation (“EC261”), carriers must provide assistance and cash compensation to passengers in case of long delay. We study whether the regulation reduces flight delay. EC261 applies uniformly to flights departing from the EU, but covers only EU carriers on...