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Service quality
Consumer behaviour
101,215
Konsumentenverhalten
98,782
Wettbewerb
39,610
Competition
35,514
Theorie
23,413
Theory
22,969
Relationship marketing
12,431
Beziehungsmarketing
12,402
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8,912
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8,664
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8,623
Online-Handel
8,498
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8,484
Brand image
7,537
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7,501
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7,473
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7,023
Customer satisfaction
7,019
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6,928
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6,861
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6,755
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6,721
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6,719
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6,718
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6,174
Slowenien
5,972
Einzelhandel
5,514
Online-Marketing
5,410
Dienstleistungsqualität
5,407
Internet marketing
5,399
Retail trade
5,368
competition
5,314
Slovenia
5,218
Electronic Commerce
5,038
E-commerce
4,903
Werbewirkung
4,747
Advertising effects
4,708
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4,123
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Han, Heesup
41
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33
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30
Propper, Carol
29
Straume, Odd Rune
23
Gravelle, Hugh
19
Usman, Osly
18
Prentice, Catherine
17
Sharma, Piyush
15
Gaynor, Martin
14
Seiler, Stephan
14
Wong, IpKin Anthony
14
Brekke, Kurt R.
13
McColl-Kennedy, Janet R.
13
Prybutok, Victor R.
13
Sparks, Beverley
13
Bilgihan, Anil
12
Santos, Rita
12
Balaji, M. S.
11
Gong, Taeshik
11
Jang, Soocheong
11
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Qu, Hailin
11
Söderlund, Magnus
11
Hanks, Lydia
10
Law, Chun Hung Roberts
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Line, Nathaniel D.
10
Miao, Li
10
Van Vaerenbergh, Yves
10
Gursoy, Dogan
9
Hyun, Sunghyup Sean
9
Quach, Sara
9
Roy, Sanjit
9
Wu, Luorong
9
Ahn, Jiseon
8
Ali, Faizan
8
Amin, Muslim
8
Bloom, Nicholas
8
Cellini, Roberto
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Fernandes, Teresa
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National Bureau of Economic Research
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Bad Orber Gespräche <10., 2005, Berlin>
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European Health Care Conference <2, 2011, Hamburg>
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Österreich / Bundesministerium für Verkehr, Innovation und Technologie
2
Banking-Forum Liechtenstein <2, 2003, Vaduz>
1
Christel DeHaan Tourism and Travel Research Institute <Nottingham>
1
Christian-Albrechts-Universität zu Kiel
1
Deutschland / Bundeswehr / Universität Hamburg
1
Edward Elgar Publishing
1
Erasmus Research Institute of Management
1
Excellence in Services International Conference <26., 2023, Paisley>
1
Friedrich-Schiller-Universität Jena
1
Great Britain / Customs Establishment
1
Helmut-Schmidt-Universität
1
IGI Global
1
Institutet för Ekonomisk Forskning <Lund>
1
Liechtensteinischer Bankenverband
1
Marketing Research Symposium <1977, Bloomington, Ind.>
1
Rijksuniversiteit Gent / Faculteit Economie en Bedrijfskunde
1
Sachverständigenrat zur Begutachtung der Entwicklung im Gesundheitswesen
1
Springer Fachmedien Wiesbaden
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1
University of Chicago / Center for Research in Security Prices
1
Verein für Socialpolitik / Gesundheitsökonomischer Ausschuss
1
Verlag Dr. Kovač
1
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International journal of hospitality management
255
Journal of retailing and consumer services
233
Journal of business research : JBR
129
The journal of services marketing
126
International journal of contemporary hospitality management
97
Journal of hospitality marketing & management
94
The service industries journal
74
Journal of travel and tourism marketing
73
Services marketing quarterly
71
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
56
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
52
Tourism management : research, policies, practice
52
Journal of service research : JSR
50
Journal of service management
48
Cogent business & management
45
Service business
44
Journal of air transport management
34
Journal of service research
34
International journal of quality and service sciences
33
The international journal of bank marketing : IJBM
32
Asia Pacific journal of marketing and logistics
30
Psychology & marketing
30
International journal of services and operations management
29
International journal of services, economics and management
29
Total quality management & business excellence
28
European journal of marketing : EJM
27
International journal of quality & reliability management
26
The TQM journal : the international review of organizational improvement
26
Journal of service theory and practice
25
Journal of service theory and practice : JSTP
25
Managing service quality : MSQ ; an international journal
25
Marketing intelligence & planning
25
Journal of Islamic marketing
24
Journal of Services Marketing
24
Journal of hospitality and tourism insights
24
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
23
International journal of electronic marketing and retailing : IJEMR
22
Journal of health economics
22
Journal of retailing
22
Journal of strategic marketing
22
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ECONIS (ZBW)
5,392
Other ZBW resources
48
RePEc
2
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1
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1
Diagnosing foreclosure due to exclusive dealing
Asker, John
- In:
The journal of industrial economics
64
(
2016
)
3
,
pp. 375-410
Persistent link: https://www.econbiz.de/10011574436
Saved in:
2
Diagnosing Foreclosure Due to Exclusive Dealing
Asker, John
-
2005
distribution arrangements on
competition
in the Chicago
beer
market in 1994. A diagnostic test is provided to judge whether …
Persistent link: https://www.econbiz.de/10014068947
Saved in:
3
Diagnosing Foreclosure Due to Exclusive Dealing
Asker, John
-
2008
distribution arrangements on
competition
inthe Chicago
beer
market in 1994. A diagnostic test is provided to judge whether …
Persistent link: https://www.econbiz.de/10012769266
Saved in:
4
Older adult consumers and local
competition
in the healthcare service
Kim, Jeeyeon
;
Jo, Wooyong
;
Kim, Alex Jiyoung
;
Choi, Jeonghye
- In:
International journal of consumer studies
48
(
2024
)
1
,
pp. 1-16
Persistent link: https://www.econbiz.de/10014465961
Saved in:
5
Competition
, quality of care, and the role of the consumer
McLaughlin, Catherine G.
- In:
The Milbank quarterly
76
(
1998
)
4
,
pp. 737-743
Persistent link: https://www.econbiz.de/10001255003
Saved in:
6
Choosing schools : consumer choice and the quality of American schools
Schneider, Mark
;
Teske, Paul Eric
;
Marschall, Melissa
-
2000
Persistent link: https://www.econbiz.de/10001464285
Saved in:
7
Customer churn in mobile industry
Dani, Vinit V.
;
Choudhury, Parth Sarthi
- In:
Marketing in the new global order : challenges and …
,
(pp. 331-341)
.
2007
Persistent link: https://www.econbiz.de/10003736476
Saved in:
8
Effizienzreserven, Wettbewerbspotenziale und Selektionsaktivitäten im deutschen Gesundheitswesen : neue empirische Erkenntnisse
Wübker, Ansgar
-
2009
Persistent link: https://www.econbiz.de/10003858380
Saved in:
9
The impact of quality on hospital choice : which information affects patients' behavior for colorectal resection or knee replacement?
Kuklinski, David
;
Vogel, Justus
;
Geissler, Alexander
- In:
Health care management science : a new journal serving …
24
(
2021
)
1
,
pp. 185-202
Persistent link: https://www.econbiz.de/10012544548
Saved in:
10
Choice, quality and patients’ experience : evidence from a Finnish physiotherapy service
Pitkänen, Visa
;
Linnosmaa, Ismo
- In:
International journal of health economics and management
21
(
2021
)
2
,
pp. 229-245
Persistent link: https://www.econbiz.de/10012545436
Saved in:
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