//--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~subject:"Service quality"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Perceived barriers to career a...
Similar by person
Narrow search
Delete all filters
| 1 applied filter
Year of publication
From:
To:
Subject
All
Service quality
Salespeople
28
Verkaufspersonal
28
Theorie
20
Theory
19
Relationship marketing
14
Beziehungsmarketing
13
Customer satisfaction
11
Kundenzufriedenheit
10
Stress
10
Einkommensverteilung
9
Income distribution
9
Selling
9
USA
9
United States
9
Work stress
9
Consumer behaviour
8
Konsumentenverhalten
8
Unemployment insurance
8
Verkauf
8
Arbeitszufriedenheit
7
Business ethics
7
Clubtheorie
7
Dienstleistungsqualität
7
Job satisfaction
7
Sozialer Status
7
Unternehmensethik
7
Arbeitsleistung
6
Club theory
6
Economic growth
6
Job performance
6
Social status
6
Wirtschaftswachstum
6
Arbeitsverhalten
5
Führungsstil
5
Informal economy
5
Informelle Wirtschaft
5
Leadership style
5
Meta-Analyse
5
Meta-analysis
5
more ...
less ...
Online availability
All
Undetermined
3
Type of publication
All
Article
7
Type of publication (narrower categories)
All
Article in journal
7
Aufsatz in Zeitschrift
7
Language
All
English
7
Author
All
Briggs, Elten
5
Jaramillo, Fernando
3
Daugherty, Patricia J.
2
Landry, Timothy D.
2
Carrillat, François A.
1
Deretti, Sandro
1
Grisaffe, Douglas
1
Itani, Omar S.
1
Kato, Heitor T.
1
Mulki, Jay P.
1
Noboa, Fabrizio
1
Paesbrugghe, Bert
1
more ...
less ...
Published in...
All
Industrial marketing management : the international journal for industrial and high-tech firms
1
Journal of business research : JBR
1
Journal of marketing theory and practice
1
Journal of retailing and consumer services
1
Journal of service research : JSR
1
The journal of business & industrial marketing
1
The service industries journal
1
more ...
less ...
Source
All
ECONIS (ZBW)
7
Showing
1
-
7
of
7
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Explicating customer orientation's influence on frontline employee satisfaction
Briggs, Elten
;
Jaramillo, Fernando
;
Noboa, Fabrizio
- In:
The service industries journal
35
(
2015
)
3
,
pp. 133-151
Persistent link: https://www.econbiz.de/10011296301
Saved in:
2
Service performance-loyalty intentions link in a business-to-business context : the role of relational exchange outcomes and customer characteristics
Briggs, Elten
;
Grisaffe, Douglas
- In:
Journal of service research : JSR
13
(
2010
)
1
,
pp. 37-51
Persistent link: https://www.econbiz.de/10003959015
Saved in:
3
Investigating the influence of velocity performance on satisfaction with third party logistics service
Briggs, Elten
;
Landry, Timothy D.
;
Daugherty, Patricia J.
- In:
Industrial marketing management : the international …
39
(
2010
)
4
,
pp. 640-649
Persistent link: https://www.econbiz.de/10003983996
Saved in:
4
A framework of satisfaction for continually delivered business services
Briggs, Elten
;
Landry, Timothy D.
;
Daugherty, Patricia J.
- In:
The journal of business & industrial marketing
31
(
2016
)
1
,
pp. 112-122
Persistent link: https://www.econbiz.de/10011539353
Saved in:
5
Linking organizational service orientation to retailer profitability : insights from the service-profit chain
Briggs, Elten
;
Deretti, Sandro
;
Kato, Heitor T.
- In:
Journal of business research : JBR
107
(
2020
),
pp. 271-278
Persistent link: https://www.econbiz.de/10012156757
Saved in:
6
Examining the impact of service quality : a meta-analysis of empirical evidence
Carrillat, François A.
;
Jaramillo, Fernando
;
Mulki, Jay P.
- In:
Journal of marketing theory and practice
17
(
2009
)
2
,
pp. 95-110
Persistent link: https://www.econbiz.de/10003827786
Saved in:
7
Between a rock and a hard place : seizing the opportunity of demanding customers by means of frontline service behaviors
Itani, Omar S.
;
Jaramillo, Fernando
;
Paesbrugghe, Bert
- In:
Journal of retailing and consumer services
53
(
2020
),
pp. 1-11
Persistent link: https://www.econbiz.de/10012171888
Saved in:
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->