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Service quality
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Pacific accounting review
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ECONIS (ZBW)
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Cognitive affordances in performance reporting : the case of service performance in New Zealand universities
Condie, Jenny
;
Dunmore, Paul V.
;
Dunstan, Keitha
- In:
Pacific accounting review
25
(
2013
)
2
,
pp. 165-187
Persistent link: https://www.econbiz.de/10010127457
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2
Examining statements of service performance : evidence from wastewater services in New Zealand
Keerasuntonpong, Prae
;
Dunstan, Keitha
;
Khanna, Bhagwan
- In:
Journal of public budgeting, accounting & financial …
26
(
2014
)
4
,
pp. 614-642
Persistent link: https://www.econbiz.de/10010473327
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3
Factors influencing disclosures of statements of service performance of New Zealand local authorities
Keerasuntonpong, Prae
;
Dunstan, Keitha
;
Khanna, Bhagwan
- In:
Pacific accounting review
27
(
2015
)
3
,
pp. 304-328
Persistent link: https://www.econbiz.de/10011410614
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