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Towards a framework for evaluating the costs and benefits of simulation modelling in healthcare
Soorapanth, Sada; Eldabi, Tillal; Young, Terry - In: Journal of the Operational Research Society 74 (2023) 3, pp. 637-646
Persistent link: https://www.econbiz.de/10014331925
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Welfare implications of learning through solicitation versus diversification in health care
Basu, Anirban - In: Journal of health economics 42 (2015), pp. 165-173
Persistent link: https://www.econbiz.de/10011563569
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The cost-effectiveness of exercise-based cardiac rehabilitation : a systematic review of the characteristics and methodological quality of published literature
Edwards, Katherine; Jones, Natasha; Newton, Julia; … - In: Health economics review 7 (2017) 37, pp. 1-23
; two were modelling studies; and the final three utilised longer time horizons of 3.5–5 years from which findings suggest …
Persistent link: https://www.econbiz.de/10011763469
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Patient satisfaction analysis using a multi-criteria analysis method : the case of the NHS in Greece
Drosos, Dimitris; Tsotsolas, Nikos; Skordoulis, Michalis; … - In: International journal of productivity and quality … 25 (2018) 4, pp. 491-505
Persistent link: https://www.econbiz.de/10011988637
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Improving health care in low- and middle-income countries : a case book
Marquez, Lani Rice (ed.) - 2020
This open access book is a collection of 12 case studies capturing decades of experience improving health care and outcomes in low- and middle-income countries. Each case study is written by healthcare managers and providers who have implemented health improvement projects using quality...
Persistent link: https://www.econbiz.de/10013472887
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Model misspecification : contrasting formative and reflective indicators for a model of e-service quality
Collier, Joel E.; Bienstock, Carol C. - In: Journal of marketing theory and practice 17 (2009) 3, pp. 283-293
Persistent link: https://www.econbiz.de/10003867512
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Effect mechanisms of perceptual congruence between information systems professionals and users on satisfaction with service
Benlian, Alexander - In: Journal of management information systems : JMIS 29 (2012/13) 4, pp. 63-96
Persistent link: https://www.econbiz.de/10009764555
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Measuring the variance of customer waiting time in service operations
Zhao, Xiaofeng; Hou, Jianrong; Gilbert, Kenneth C. - In: Management decision : MD 52 (2014) 2, pp. 296-312
Purpose: Waiting lines and delays have become commonplace in service operations. As a result, customer waiting time guarantee is a widely used competition strategy in service industries. To implement waiting time guarantee strategy, managers need to not only know the average of waiting time, but...
Persistent link: https://www.econbiz.de/10010354244
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Implementing managerial constraints in model-based segmentation : extensions of Kim, Fong, and DeSarbo (2012) with an application to heterogeneous perceptions of service quality
Kim, Sunghoon; Blanchard, Simon J.; DeSarbo, Wayne; … - In: Journal of marketing research : JMR 50 (2013) 5, pp. 664-673
Persistent link: https://www.econbiz.de/10010195930