Similar Search Results - EconBiz

Optimizing customized services : efficient computation in large Service Value Networks

Haak, Steffen; Weinhardt, Christof - In: Information systems and e-business management : ISeB 12 (2014) 3, pp. 307-335

Persistent link: https://www.econbiz.de/10010392571

Time-staged overtime staffing for services with updated forecasts and availabilities

Campbell, Gerard M. - In: Decision sciences : DS 48 (2017) 4, pp. 691-722

Persistent link: https://www.econbiz.de/10011800344

Multi-objective technology-based approach to home healthcare routing problem considering sustainability aspects

Zaid, Ahmed Adnan; Asaad, Ahmed R.; Othman, Mohammed; … - In: Logistics 8 (2024) 3, pp. 1-29

Background: This research aims to solve a home healthcare vehicle routing problem (HHCVRP) model that considers the social aspect of sustainability and will be implemented in smart cities. In addition to the dynamism and uncertainty caused by variations in the patient's condition, the proposed...

Persistent link: https://www.econbiz.de/10015081044

Perceived value, reputation, trust, and switching costs as determinants of customer retention

Milan, Gabriel Sperandio; Eberle, Luciene; Bebber, Suélen - In: Journal of relationship marketing : innovations & … 14 (2015) 2, pp. 109-123

Persistent link: https://www.econbiz.de/10011304645

The elements of customer satisfaction model in Serbian conditions

Cockalo, Dragan; Djordjevic, Dejan; Sajfert, Zvonko - In: International journal of services technology and management 17 (2012) 1, pp. 87-108

Persistent link: https://www.econbiz.de/10009657651

Acta non verba? : the role of customer participation and word of mouth in the relationship between service firms' customer satisfaction and sales performance

Eisingerich, Andreas B; Auh, Seigyoung; Merlo, Omar - In: Journal of service research : JSR 17 (2014) 1, pp. 40-53

Persistent link: https://www.econbiz.de/10010356889

Loyalty in the business-to-business service context : a literature review and proposed framework

Bardauskaite, Indre - In: Journal of relationship marketing : innovations & … 13 (2014) 1, pp. 28-69

Persistent link: https://www.econbiz.de/10010357246

Visual antecedents of patronage : personal and professional items in the servicescape

Dean, Dwane H. - In: Services marketing quarterly 35 (2014) 1, pp. 68-83

Persistent link: https://www.econbiz.de/10010346089

Exploring reelationship marketing dimensions and their effect on customer loyalty : a study of Indian mobile telecom market

Gupta, Ashish; Sahu, G. P. - In: International journal of business innovation and research 9 (2015) 4, pp. 375-395

Persistent link: https://www.econbiz.de/10011545293

Relationship quality and its causal link to service value, satisfaction, and word-of-mouth

Lee, Younghan - In: Services marketing quarterly 37 (2016) 3, pp. 171-184

Persistent link: https://www.econbiz.de/10011537851

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