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The research aims at investigate factors affecting the satisfaction of visitors to a national festival, i.e. The Dalat Flowers Festival 2012, on the basis of 500 respondents visiting the festival. The SERVQUAL by Parasuraman et al (1988) with some adjustments is used. The SPSS software is also...
Persistent link: https://www.econbiz.de/10013234411
The tourism worldwide is continuously making high development ascent and the same is a result of the expansion in the … also the construction of numerous new facilities, which together affects the competition on the international tourism … market, where Republic of Macedonia also gives its national tourism product. This paper pays special attention to the hotel …
Persistent link: https://www.econbiz.de/10011613948
Nature-based tourism is an important component of the tourism industry and has experienced significant growth during … recent years. Nature-based tourism attractions (NBTA) can provide substantial economic gains to both host communities and … tourism businesses. To sustain the growth of NBTA and maintain its associated benefits, it is important to ensure that the …
Persistent link: https://www.econbiz.de/10014180354
quality of the received service depends on the level of performers' involvement. Actually, in rural tourism, at boarding …
Persistent link: https://www.econbiz.de/10014222619
–intensive fields, such as tourism. Croatia should, as a country which declared itself tourism country, as soon as possible apply the … the development of tourism without a strategically placed system of management of human resources. Since tourism, as a …
Persistent link: https://www.econbiz.de/10014040769
The tourism industry is experiencing its greatest expansion since the time of Thomas Cook until today. Namely, the last … 20 years have been a sign of dominant growth and development of tourism, in addition to the fact that at the same time …, the world economy is under attack from economic crises. The continuous and high development of tourism is due primarily to …
Persistent link: https://www.econbiz.de/10014328062
Die vorliegende Studie untersucht, welche Komponenten der Dienstleistungsqualität einen Einfluss auf die Zufriedenheit und Verhaltensabsichten von Mitgliedern in deutschen Reitvereinen haben. Für diese Untersuchung wird ein Strukturgleichungsmodell aufgestellt und das Partial Least...
Persistent link: https://www.econbiz.de/10009791050
Diffusion of Internet usage and proliferation of electronic commerce activities have forced many service companies to implement the online extensions and provide all or some services via high quality web sites. Therefore, determining the quality dimensions of their web sites and understanding...
Persistent link: https://www.econbiz.de/10013114503
The authors indicate and describe two groups of elements which influence customer's perception of the Internet vendor's service: the first group is connected with marketing tools, traditionally used in retailer market, the second is connected with the other company's marketing actions. Both...
Persistent link: https://www.econbiz.de/10013123100
Banking industry has been the mainstay of Indian economy. Lately its competitiveness has increased manifold. In order to enhance their customer base banks have been introducing innovative services including that of high quality ATM facility. In the present research paper, an attempt has been...
Persistent link: https://www.econbiz.de/10013105276