1. Introduction to the Healthcare Operations Management -- 2. Research on the Optimal Deployment of First Aid Stations and Ambulances Considering the Temporal and Spatial Stochasticity of Demand -- 3. Improving Diagnostic Accuracy Based on Multiple Cutoff Levels of Multiple Tumour Markers -- 4....

Purpose – The purpose of this paper is to develop a theoretical framework involving dependence, relationship commitment, logistics outsourcing and service quality to exhibit the roles of the relational factors involved in logistics outsourcing and their outcomes. Design/methodology/approach...

The banking industry in Hong Kong plays a significant role in the international financial arena. Because of increasingly competitive pressure from domestic and overseas banks, Hong Kong banks must improve service quality and care about customer demand. They must tightly control cost and improve...