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~subject:"Service quality"
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Service quality
Product quality
10,787
Produktqualität
10,616
Theorie
4,217
Theory
4,200
AHP-Verfahren
2,939
AHP approach
2,938
Qualitätsmanagement
1,867
Consumer behaviour
1,843
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1,825
Quality management
1,816
Multi-criteria analysis
1,762
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1,762
Dienstleistungsqualität
1,446
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897
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877
Product differentiation
870
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870
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867
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866
Supply chain
840
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839
Pricing strategy
601
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599
Deutschland
572
Qualität
568
AHP
551
Germany
540
Competition
508
Wettbewerb
506
Asymmetric information
500
Asymmetrische Information
498
product quality
458
Price
457
Signalling
457
Innovation
452
Customer satisfaction
450
Preis
443
Duopol
438
Duopoly
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Siciliani, Luigi
13
Usman, Osly
8
Cutler, David M.
7
Han, Heesup
7
Shahin, Arash
7
Straume, Odd Rune
7
Gravelle, Hugh
6
Huckman, Robert S.
6
Kolstad, Jonathan
6
Prybutok, Victor R.
6
Busso, Matias
5
Dana, James D.
5
Gutacker, Nils
5
Lee, Jin-soo
5
Moscelli, Giuseppe
5
Netessine, Serguei
5
Antony, Jiju
4
Awasthi, Anjali
4
Cohen, Morris A.
4
Georgiou, Andreas C.
4
Ghose, Anindya
4
Kenett, Ron S.
4
Lehmann, Erik
4
Li, Jun
4
Marimon, Frederic
4
Rust, Roland T.
4
Spier, Kathryn E.
4
Blankson, Charles
3
Bratti, Massimiliano
3
Brekke, Kurt R.
3
Brekke, Kurt Richard
3
Carey, Robin
3
Cheng, Ching-Chan
3
Choi, Beom Joon
3
Chua, Bee-Lia
3
Cui, Shiliang
3
Dahlgaard, Jens Jörn
3
Fabel, Oliver
3
Fruchter, Gila E.
3
Galiani, Sebastian
3
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OECD
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National Bureau of Economic Research
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IGI Global
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European Organization for Quality Control
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Hongkong / Securities and Futures Commission
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Taylor and Francis.
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Weltbank
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Jacobs Foundation
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Logos Verlag Berlin
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National Institute of Economic and Social Research
1
Rostocker Symposium zu Aktuellen Fragen und Problemen der Schulpädagogik <2, 2000, Rostock>
1
Ruhr-Universität Bochum
1
Springer Fachmedien Wiesbaden
1
Technische Universität Ilmenau
1
University of Dundee / Department of Economic Studies
1
Vereinte Nationen / Statistical Commission
1
Vereinte Nationen / Wirtschaftskommission für Europa
1
Wirtschafts- und Sozialpolitisches Forschungs- und Beratungszentrum <Bonn> / Abteilung Arbeit und Sozialpolitik
1
World Bank
1
World Bank / Office of the Senior Vice President and Chief Economics, Development Economics
1
World Bank Group
1
Österreich / Bundesministerium für Verkehr, Innovation und Technologie
1
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Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
36
International journal of productivity and quality management : IJPQM
30
International journal of quality & reliability management
22
Total quality management & business excellence
22
International journal of hospitality management
21
International journal of production research
16
The TQM journal : the international review of organizational improvement
16
Quality management journal : QMJ
14
International journal of industrial organization
13
Journal of retailing and consumer services
13
Journal of business research : JBR
12
Journal of air transport management
11
The service industries journal
11
European journal of operational research : EJOR
10
International journal of contemporary hospitality management
10
Cogent business & management
9
International journal of production economics
9
SpringerLink / Bücher
9
International journal of business information systems : IJBIS
8
International journal of quality and service sciences
8
Journal of health economics
8
Journal of hospitality marketing & management
8
NBER Working Paper
8
European research studies
7
NBER working paper series
7
OECD Health Statistics
7
Service business
7
Benchmarking : an international journal ; BIJ
6
International journal of business excellence
6
International journal of electronic marketing and retailing : IJEMR
6
International journal of services and operations management
6
Management science : journal of the Institute for Operations Research and the Management Sciences
6
The journal of services marketing
6
Tourism economics : the business and finance of tourism and recreation
6
Tourism management : research, policies, practice
6
Transportation research / E : an international journal
6
Applied economics
5
Asia Pacific journal of marketing and logistics
5
Faculty & research / Insead : working paper series
5
Journal of economic behavior & organization : JEBO
5
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ECONIS (ZBW)
1,445
Other ZBW resources
12
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1
A hybrid fuzzy methodology to evaluate customer satisfaction in a public transportation system for Istanbul
Bilişik, Özge Nalan
;
Erdoğan, Melike
;
Kaya, İhsan
; …
- In:
Total quality management & business excellence : an …
24
(
2013
)
10
,
pp. 1141-1159
Persistent link: https://www.econbiz.de/10009793743
Saved in:
2
Prioritisation of 14 quality management tools based on quality principles using integrated approach of multi-criteria decision-making and importance : performance analysis ; the ca...
Goharshenasan, Ali
;
Shahin, Arash
;
Esmaelian, Majid
- In:
International journal of productivity and quality …
18
(
2016
)
1
,
pp. 116-134
Persistent link: https://www.econbiz.de/10011577593
Saved in:
3
Normalisation models for prioritising design requirements for quality function deployment processes
Chen, Liang-hsuan
;
Chen, Cheng-nien
- In:
International journal of production research
52
(
2014
)
2
,
pp. 299-313
Persistent link: https://www.econbiz.de/10010247432
Saved in:
4
Fuzzy ServPerf model combined with ELECTRE III to comparatively evaluate service quality of international airports in Sicily
Lupo, Toni
- In:
Journal of air transport management
42
(
2015
),
pp. 249-259
Persistent link: https://www.econbiz.de/10010481998
Saved in:
5
Evaluation of retail service quality : a fuzzy AHP approach
Gopalam, Rema
;
Sreekumar
;
Satpathy, Biswajit
- In:
Benchmarking : an international journal ; BIJ
22
(
2015
)
6
,
pp. 1058-1080
Persistent link: https://www.econbiz.de/10011406578
Saved in:
6
Educational websites quality assessment framework
Tsironis, Loukas K.
- In:
International journal of decision sciences, risk and …
10
(
2021
)
1/2
,
pp. 51-77
Persistent link: https://www.econbiz.de/10012669193
Saved in:
7
Choosing restaurant for lunch in campus area by the compromise decision via AHP
Kilinc, Ceyhun C.
;
Semiz, Mustafa
;
Katircioglu, Elif
; …
- In:
International journal of economic perspectives : IJEP
7
(
2013
)
2
,
pp. 5-10
Persistent link: https://www.econbiz.de/10011586394
Saved in:
8
Combining customer needs and the customer's way of using the product to set customer-focused targets in the House of Quality
Bigorra, Anna Martí
;
Isaksson, Ove
- In:
International journal of production research
55
(
2017
)
7/8
,
pp. 2320-2335
Persistent link: https://www.econbiz.de/10011648588
Saved in:
9
Analysing of customer feedback on critical quality parameters to improve productivity in manufacturing : a case study
Thangaiah, Stephan I. S.
;
Sharma, Vinay
;
Sundharam, …
- In:
International journal of productivity and quality …
23
(
2018
)
3
,
pp. 349-368
Persistent link: https://www.econbiz.de/10011861423
Saved in:
10
Critical quality indicators of higher education
Chen, I-Shuo
;
Chen, Jui-Kuei
;
Padró, Fernando F.
- In:
Total quality management & business excellence : an …
28
(
2017
)
1/2
,
pp. 130-146
Persistent link: https://www.econbiz.de/10011730233
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