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Service quality and the training of employees : the mediating role of organizational commitment

Dhar, Rajib Lochan - In: Tourism management : research, policies, practice 46 (2015), pp. 419-430

Persistent link: https://www.econbiz.de/10010486210

Police culture, tourists and destinations : a study of Uttarakhand, India

Tyagi, Akansha; Dhar, Rajib Lochan; Sharma, Jyoti - In: Tourism management : research, policies, practice 52 (2016), pp. 563-573

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Impact of perceived organizational support, psychological empowerment and leader member exchange on commitment and its subsequent impact on service quality

Jaiswal, Deepakshi; Dhar, Rajib Lochan - In: The international journal of productivity and … 65 (2016) 1, pp. 58-79

Persistent link: https://www.econbiz.de/10011432057

Impact of perceived organizational support, psychological empowerment and leader member exchange on commitment and its subsequent impact on service quality

Jaiswal, Deepakshi; Dhar, Rajib Lochan - In: International Journal of Productivity and Performance … 65 (2016) 1, pp. 58-79

Purpose – The purpose of this paper is to examine the influence of perceived organizational support (POS), psychological empowerment (PE) and leader member exchange (LMX) as antecedents on the commitment level of employees working in the hotel industry and their subsequent impact on service...

Persistent link: https://www.econbiz.de/10014797824