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Service quality
Beziehungsmarketing
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Knowledge transfer
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Reisevermittler
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Taiwan
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The service industries journal
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Customer focus, service process fit and customer relationship management profitability : the effect of knowledge sharing
Fan, Yi Wen
;
Ku, Edward
- In:
The service industries journal
30
(
2010
)
1/2
,
pp. 203-223
Persistent link: https://www.econbiz.de/10003964389
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