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~subject:"Service quality"
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Service quality
Sweden
6
Gesundheitswesen
5
Health care system
5
Dienstleistungsqualität
4
Schweden
4
Value creation
4
Betriebliche Wertschöpfung
3
Neues Steuerungsmodell
3
New public management
3
Public services
3
Öffentliche Dienstleistung
3
Customer integration
2
Gesundheitsversorgung
2
Health care
2
Kundenintegration
2
Nonprofit management
2
Nonprofit-Management
2
Value analysis
2
public service logic
2
Accessibility
1
Administrative reform
1
Beziehungsmarketing
1
Co-production
1
Collaborative public management
1
Cooperation
1
Customer service management
1
Customers
1
Decision theory
1
Developing countries
1
Dienstleistungsmanagement
1
Discourse theory
1
Diskurstheorie
1
Entscheidungstheorie
1
Entwicklungsländer
1
Gesundheitsreform
1
Großbritannien
1
Gutscheinsystem
1
Health care reform
1
Health services
1
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English
4
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Eriksson, Erik Masao
2
Nordgren, Lars
2
Andersson, T.
1
Andersson, Thomas
1
Gadolin, Christian
1
Hellström, Andreas
1
Lifvergren, Svante
1
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Public management review
2
Financial accountability & management : in governments, public services and charities
1
International journal of public sector management : IJPSM
1
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ECONIS (ZBW)
4
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1
Value creation in health care services : developing service productivity ; experiences from Sweden
Nordgren, Lars
- In:
International journal of public sector management : IJPSM
22
(
2009
)
2
,
pp. 114-127
Persistent link: https://www.econbiz.de/10009526424
Saved in:
2
Guaranteeing healthcare : what does the care guarantee do?
Nordgren, Lars
- In:
Financial accountability & management : in governments, …
28
(
2012
)
3
,
pp. 335-354
Persistent link: https://www.econbiz.de/10009614142
Saved in:
3
Collaborative public management : coordinated value propositions among public service organizations
Eriksson, Erik Masao
;
Andersson, Thomas
;
Hellström, Andreas
- In:
Public management review
22
(
2020
)
6
,
pp. 791-812
Persistent link: https://www.econbiz.de/10012258544
Saved in:
4
The "service turn" in a new public management context : a street-level bureaucrat perspective
Eriksson, Erik Masao
;
Andersson, T.
- In:
Public management review
26
(
2024
)
7
,
pp. 2014-2038
Persistent link: https://www.econbiz.de/10015049796
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