Maghsoodi, Abteen Ijadi; Saghaei, Abbas; Hafezalkotob, … - In: European Research on Management and Business Economics … 25 (2019) 3, pp. 151-164
One of the most effective solutions to sustain an organization in competitive environments is the strategy of continuous improvement. Consequently, the proposed strategy needs a continuous performance evaluation measurements. A solution to evaluate service quality measurements is to rank the...
