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~subject:"Service quality"
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Service quality
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Performance management
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Education - Educational Sciences Enterprise Development and Reform Governance - National Governance Arts and Music Pharmaceuticals and Pharmacoeconomics Health
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Baekgaard, Martin
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International public management journal
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Public management review
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ECONIS (ZBW)
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Performance information and citizen service attitudes : do cost information and service use affect the relationship?
Baekgaard, Martin
- In:
International public management journal
18
(
2015
)
2
,
pp. 228-245
Persistent link: https://www.econbiz.de/10011306318
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Reporting multiple dimensions of public service performance : information order effects on citizens' willingness to use services
Christensen, Julian
;
James, Oliver
- In:
Public management review
24
(
2022
)
1
,
pp. 142-157
Persistent link: https://www.econbiz.de/10012802116
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