Significant changes have been brought about in consumer behaviour as a result of the COVID-19 pandemic. Digital … consumption has attracted a large number of new consumers during the pandemic. However, there are few academic studies on the …-switching behaviour during the COVID-19 pandemic. Using a sample of about 2,640 respondents collected after the outbreak, this study aims …

The telecommunication sector is one of the most rapidly growing sectors in the world. The COVID-19 pandemic has created … internet and telecom services during the COVID-19 pandemic has brought many risks and challenges for the telecom companies to … towards telecom companies during the COVID-19 pandemic. This study is conducted to evaluate the effect of service quality …

The outbreak of the COVID-19 pandemic has caused unprecedented damage to restaurant businesses, especially for indoor … dining services, due to the widespread fear of coronavirus exposure. In contrast, the online food ordering and delivery … restaurant service demand through the pandemic. We first analyze the aggregate foot traffic volumes to reveal the disruptions to …