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This study sought to investigate strategies to enhance service delivery in public hospitals. a case of Banket hospital … efficiency and sustainability to the hospital threatened by economic challenges. The population of this study constituted of 100 … employees from Banket Hospital. A sample of 80 was chosen from Banket hospital using random sampling. Data was collected using a …
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This book demonstrates how hospitals can be transformed into dynamic, patient-centered, and cost-effective organizations. It describes systems for providing safe, high-quality medical services and outlines the importance of data for health outcomes. In this regard, the book underscores the...
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Purpose: The aim of this study is to examine the quality of hospital services as perceived by patients in terms of … patient satisfaction with services. Design/Methodology/Approach: A conceptual framework of quality of hospital services … conducted in a public regional hospital. Findings: Five (5) quality dimensions (5Qs) have found having a significant impact on …
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