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~subject:"Service quality"
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Service quality
Australien
51,212
Australia
42,186
Dienstleistungsqualität
20,647
Studierende
14,773
Students
14,739
Customer satisfaction
13,771
Kundenzufriedenheit
13,635
Leistungsmotivation
9,299
Work motivation
8,917
Konsumentenverhalten
8,117
Consumer behaviour
8,112
Beziehungsmarketing
6,928
Relationship marketing
6,909
USA
6,126
United States
5,852
Theorie
4,637
Hochschule
4,633
Theory
4,496
Higher education institution
4,466
Deutschland
3,701
Großbritannien
3,611
Germany
3,273
United Kingdom
3,253
Arbeitszufriedenheit
3,223
Schätzung
3,215
Job satisfaction
3,183
Estimation
3,087
Qualitätsmanagement
2,875
Quality management
2,779
Motivation
2,767
Wirtschaftsprüfung
2,670
Financial audit
2,662
Studium
2,548
University education
2,479
Kanada
2,367
Bildungsniveau
2,191
Educational achievement
2,141
Neuseeland
2,125
Krankenhaus
2,118
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Undetermined
7,352
Free
4,781
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Article
14,978
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5,667
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14
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4
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Article in journal
13,791
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13,791
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1,337
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1,336
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1,063
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518
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395
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227
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159
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155
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100
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91
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57
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56
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20
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19,131
German
1,345
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122
French
33
Spanish
12
Italian
10
Russian
10
Swedish
6
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4
Lithuanian
4
Polish
4
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3
Dutch
3
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1
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1
Portuguese
1
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Author
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Siciliani, Luigi
73
Propper, Carol
52
Bruhn, Manfred
49
Straume, Odd Rune
49
Hanushek, Eric Alan
45
Rivkin, Steven G.
43
Han, Heesup
42
Prybutok, Victor R.
40
Mattila, Anna S.
39
Gravelle, Hugh
35
Brekke, Kurt R.
34
Prentice, Catherine
32
McColl-Kennedy, Janet R.
29
Pathak, Parag A.
29
Hanushek, Eric A.
28
Staiger, Douglas
28
Rockoff, Jonah E.
27
Shahin, Arash
27
Usman, Osly
27
Figlio, David N.
26
Edvardsson, Bo
24
Kane, Thomas J.
24
Van Reenen, John
23
Knechel, W. Robert
22
Gaynor, Martin
21
Grabowski, David C.
21
Gruber, Jonathan
21
Li, Chan
21
Sharma, Piyush
21
Sparks, Beverley
21
Das, Jishnu
20
Kain, John F.
20
Balaji, M. S.
19
Michas, Paul N.
19
Zhang, Min
19
Benkenstein, Martin
18
Chi, Wuchun
18
Lisic, Ling Lei
18
Omer, Thomas C.
18
Wirtz, Jochen
18
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National Bureau of Economic Research
177
OECD
36
IGI Global
21
Springer Fachmedien Wiesbaden
19
World Bank
18
Hochschulrektorenkonferenz
17
World Bank Group
12
Verlag Dr. Kovač
9
Nomos Verlagsgesellschaft
8
Europäische Kommission
6
Volkswirtschaftliche Fakultät, Ludwig-Maximilians-Universität München
6
OECD / International Transport Forum
5
Taylor and Francis.
5
Edward Elgar Publishing
4
European Centre for the Development of Vocational Training
4
Weltbank
4
Österreich / Bundesministerium für Verkehr, Innovation und Technologie
4
Books on Demand GmbH <Norderstedt>
3
European Conference of Ministers of Transport
3
European Foundation for the Improvement of Living and Working Conditions
3
Excellence-in-Service-Konferenz <6., 2016, Koblenz>
3
Rijksuniversiteit Gent / Faculteit Economie en Bedrijfskunde
3
Shaker Verlag
3
USA / General Accounting Office
3
United States / Congress / House / Committee on the Budget / Task Force on Education and Employment
3
Universität Potsdam
3
Universität Ulm
3
Bad Orber Gespräche <10., 2005, Berlin>
2
Bund-Länder-Kommission für Bildungsplanung und Forschungsförderung
2
Centralʹnyj bank Rossijskoj Federacii
2
Christel DeHaan Tourism and Travel Research Institute <Nottingham>
2
Christian-Albrechts-Universität zu Kiel
2
Department of Health, Education, and Welfare
2
Deutschland / Bundeswehr / Universität Hamburg
2
Erasmus Research Institute of Management
2
European Health Care Conference <2, 2011, Hamburg>
2
European Organization for Quality Control
2
Europäische Kommission / Generaldirektion Bildung und Kultur
2
Europäische Kommission / Statistisches Amt
2
Friedrich-Schiller-Universität Jena
2
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Published in...
All
International journal of hospitality management
403
Journal of retailing and consumer services
332
The service industries journal
292
Journal of business research : JBR
253
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
221
The journal of services marketing
210
Working paper / National Bureau of Economic Research, Inc.
179
NBER working paper series
176
Auditing : a journal of practice & theory
173
International journal of contemporary hospitality management
162
NBER Working Paper
160
Services marketing quarterly
140
Journal of hospitality marketing & management
137
Journal of air transport management
136
The TQM journal : the international review of organizational improvement
128
Journal of travel and tourism marketing
122
Tourism management : research, policies, practice
117
International journal of quality & reliability management
113
International journal of quality and service sciences
111
Service business
107
International journal of productivity and quality management : IJPQM
104
Cogent business & management
103
Journal of service research : JSR
103
International journal of services and operations management
102
Health care management review : HCM review
101
Journal of service management
94
The accounting review : a publication of the American Accounting Association
94
Quality management journal : QMJ
92
Total quality management & business excellence
91
Discussion paper series / IZA
90
Economics of education review
82
Managing service quality : MSQ ; an international journal
76
International journal of services, economics and management
75
Journal of health economics
75
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
74
Managerial auditing journal
67
International journal of auditing : IJA
66
Asia Pacific journal of marketing and logistics
63
Management science : journal of the Institute for Operations Research and the Management Sciences
62
Accounting horizons : a quarterly publication of the American Accounting Association
58
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Source
All
ECONIS (ZBW)
20,494
RePEc
120
BASE
26
EconStor
22
ArchiDok
1
Showing
1
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10
of
20,663
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date (newest first)
date (oldest first)
1
Impact of student perceived service quality and faculty transformational leadership on student satisfaction and student motivation : an empirical study
Agrawal, Nikhil
;
Sangwan, Dhruv
;
Prabhu, H. Mahesh
- In:
International journal of services and operations …
41
(
2022
)
3
,
pp. 343-356
Persistent link: https://www.econbiz.de/10013257527
Saved in:
2
Impact of teachers' motivation on
students
' satisfaction : a study of management institutions
Rai, Alok Kumar
;
Srivastava, Medha
- In:
International journal of education economics and development
4
(
2013
)
4
,
pp. 357-370
Persistent link: https://www.econbiz.de/10010338839
Saved in:
3
Student co-creation behavior in higher education : the role of satisfaction with the university experience
Elsharnouby, Tamer H.
- In:
Journal of marketing for higher education
25
(
2015
)
2
,
pp. 238-262
Persistent link: https://www.econbiz.de/10011497297
Saved in:
4
Quality of higher education : International
students
' satisfaction and learning experience
Lapina, Inga
;
Roga, Renãte
;
Müürsepp, Peeter
- In:
International journal of quality and service sciences
8
(
2016
)
3
,
pp. 263-278
Persistent link: https://www.econbiz.de/10011623910
Saved in:
5
The effects of survey timing on student evaluation of teaching measures obtained using online surveys
Estelami, Hooman
- In:
Journal of marketing education : JME
37
(
2015
)
1
,
pp. 54-64
Persistent link: https://www.econbiz.de/10010514532
Saved in:
6
The determinants of student satisfaction acquired by university education : the case of the Hellenic Open University
Pseiridis, Anastasia N.
;
Agiomirgianakis, George M.
; …
- In:
Theoretical economics letters
7
(
2017
)
5
,
pp. 1318-1334
Persistent link: https://www.econbiz.de/10011748735
Saved in:
7
Explaining student satisfaction
Brokaw, Alan J.
;
Kennedy, William A.
;
Merz, Thomas E.
- In:
Journal of the Academy of Business Education : JABE
5
(
2004
)
1
,
pp. 10-20
Persistent link: https://www.econbiz.de/10003869206
Saved in:
8
Factors influencing tourists' revisit intentions
Quintal, Vanessa A.
;
Polczynski, Aleksandra
- In:
Asia Pacific journal of marketing and logistics
22
(
2010
)
4
,
pp. 554-578
Persistent link: https://www.econbiz.de/10008738298
Saved in:
9
Effective teaching, student engagement and student satisfaction during the Covid-19 pandemic : evidence from business
students
' qualitative survey evaluations
Tharapos, M<eredith
;
Peszynski, Konrad
;
Lau, Kwok Hung
; …
- In:
Accounting and finance
63
(
2023
)
3
,
pp. 3173-3192
Persistent link: https://www.econbiz.de/10014375310
Saved in:
10
The effect of casual teaching on student satisfaction : evidence from the UK
Williams, Rhys
- In:
Education economics
30
(
2022
)
1
,
pp. 91-111
Persistent link: https://www.econbiz.de/10012872740
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