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Service quality, satisfaction and behavioural intentions in sport child camps : participants and parents' perspectives
Sousa, Marisa; Gonçalves, Celina; Biscaia, Rui; … - In: International journal of sports marketing & sponsorship 25 (2024) 1, pp. 18-41
Persistent link: https://www.econbiz.de/10014504784
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Measuring spectators' perception toward peripheral stadium quality services after COVID-19 : impact on their emotions and attendance intentions
Rai, Jaskirat Singh; Behzad Foroughi; Itani, Maher N.; … - In: International journal of sports marketing & sponsorship 24 (2023) 2, pp. 375-394
Persistent link: https://www.econbiz.de/10014331419
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Effects of retailers' service quality and legitimacy on behavioral intention : the role of emotions during COVID-19
Yang, Kiseol; Kim, Jiyoung; Min, Jihye; … - In: The service industries journal 41 (2021) 1/2, pp. 84-106
Persistent link: https://www.econbiz.de/10012483665
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Examining the effects of team identification, e-service quality (e-SQ) and satisfaction on intention to revisit sports websites
Suh, Young Ik; Ahn, Taesoo; Pedersen, Paul M. - In: International journal of sports marketing & sponsorship 14 (2012/13) 4, pp. 261-278
Persistent link: https://www.econbiz.de/10010195355
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The development of loyalty among novice and experienced customers of sport and fitness centres
Avourdiadou, Sevastia; Theodorakis, Nicholas D. - In: Sport management review 17 (2014) 4, pp. 419-431
Persistent link: https://www.econbiz.de/10010425676
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Understanding spectator expectations : an analysis of niche sports
Greenwell, T. Christopher; Greenhalgh, Greg; Stover, Nick - In: International journal of sport management and marketing … 13 (2013) 3/4, pp. 144-157
Persistent link: https://www.econbiz.de/10010391210
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Consumer behaviour and sport services : an examination of fitness centre loyalty
García-Fernández, Jeronimo; Gálvez-Ruíz, Pablo; … - In: International journal of sport management and marketing … 18 (2018) 1/2, pp. 8-23
Persistent link: https://www.econbiz.de/10011884667
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New platform and new excitement? : exploring young educated sport customers' perceptions of watching live sports on OTT services
Xu, Maowei; Li, Bo; Scott, Olan K. M.; Wang, Jerred Junqi - In: International journal of sports marketing & sponsorship 24 (2023) 4, pp. 682-699
Persistent link: https://www.econbiz.de/10014377667
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Students’ perceived value in higher education institutions : investigating the role of antecedents and context
Iskandar, Ahmad Syarief; Wirawan, Hillman; Salam, Rudi - In: Cogent business & management 11 (2024) 1, pp. 1-23
Students in higher education institutions (HEIs) develop perceived value related to their academic services. While many studies have suggested some antecedents of perceived values, the interactions between fairness, quality of services, and the context in which the service occurs still received...
Persistent link: https://www.econbiz.de/10014533255
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The role of perceived vulnerability in restaurant customers’ co-creation behavior and repatronage intention during the COVID-19 pandemic
Min, Jihye; Yang, Kiseol; Kim, Jiyoung - In: Journal of vacation marketing 28 (2022) 1, pp. 38-51
Persistent link: https://www.econbiz.de/10012872442