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~subject:"Service quality"
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Service quality
Supply chain
35,768
Lieferkette
35,712
Qualitätsmanagement
16,399
Quality management
15,156
Theorie
5,696
Theory
5,670
Lieferantenmanagement
5,551
Supplier relationship management
5,549
Integration
4,991
Logistik
4,796
Logistics
4,611
Supply chain management
3,980
Supply Chain Management
3,187
Risk management
2,927
Risikomanagement
2,915
Sustainability
2,697
Lagerhaltungsmodell
2,678
Inventory model
2,676
Dienstleistungsqualität
2,651
Deutschland
2,638
Nachhaltigkeit
2,515
Logistics provider
2,455
Logistikdienstleister
2,455
Germany
2,323
USA
2,253
Manufacturing industries
2,230
Industrie
2,204
Business network
2,197
Unternehmensnetzwerk
2,197
United States
2,180
Prozessmanagement
2,123
Environmental management
2,008
integration
1,982
Business process management
1,970
Umweltmanagement
1,957
Lagermanagement
1,841
Warehouse management
1,841
supply chain management
1,797
Performance measurement
1,791
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Undetermined
1,090
Free
423
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Article
2,033
Book / Working Paper
630
Journal
7
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All
Article in journal
1,847
Aufsatz in Zeitschrift
1,847
Aufsatz im Buch
164
Book section
164
Hochschulschrift
142
Thesis
121
Graue Literatur
112
Non-commercial literature
112
Arbeitspapier
56
Working Paper
56
Collection of articles of several authors
47
Sammelwerk
47
Conference paper
36
Konferenzbeitrag
36
Bibliografie enthalten
33
Bibliography included
33
Case study
30
Fallstudie
30
Konferenzschrift
25
Aufsatzsammlung
22
Amtsdruckschrift
18
Government document
18
Conference proceedings
16
research-article
12
Lehrbuch
10
Textbook
9
Handbook
8
Handbuch
8
Collection of articles written by one author
3
Guidebook
3
Nachschlagewerk
3
Ratgeber
3
Reference book
3
Sammlung
3
conceptual-paper
3
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2
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2
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2
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2
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2
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English
2,320
German
356
Czech
1
French
1
Polish
1
Spanish
1
Author
All
Bruhn, Manfred
34
Shahin, Arash
17
Prybutok, Victor R.
12
Rahman, Zillur
11
Talib, Faisal
11
McFadden, Kathleen L.
10
Schreier, Gerhard
10
Antony, Jiju
9
Cudney, Elizabeth A.
9
Dahlgaard-Park, Su Mi
8
Marimon, Frederic
8
Qureshi, M. N.
8
Dwivedi, Yogesh Kumar
6
Medeiros, Denise Dumke de
6
Rust, Roland T.
6
Stauss, Bernd
6
Basu, Rana
5
Benkenstein, Martin
5
Bhola, Prabha
5
Chakraborty, Subhajit
5
Chang, Tsang-Chuan
5
Dahlgaard, Jens Jörn
5
Gandhi, Surjit Kumar
5
Gotzamani, Katerina
5
Gowen, Charles, III.
5
Gremyr, Ida
5
Gupta, Ajay
5
Johnson, Dana M.
5
Kaynak, Hale
5
Melo, Fagner José Coutinho de melo
5
Sachdeva, Anish
5
Singh, Rajesh K.
5
Tarí, Juan José
5
Vrat, Prem
5
Witell, Lars
5
Abbott, Lawrence J.
4
Amorim, Marlene
4
Aobdia, Daniel
4
Awasthi, Anjali
4
Bagur-Femenías, Llorenç
4
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Hochschulrektorenkonferenz
17
IGI Global
7
OECD
4
Springer Fachmedien Wiesbaden
4
Taylor and Francis.
3
European Organization for Quality Control
2
Hongkong / Securities and Futures Commission
2
IT Service Management Forum Deutschland
2
National Bureau of Economic Research
2
Nomos Verlagsgesellschaft
2
Shaker Verlag
2
Springer-Verlag GmbH
2
World Bank
2
AOK-Bundesverband
1
Abschlusskongress des Projektes Qualitätssicherung <2001, Bonn>
1
Arbeitsgemeinschaft Katholischer Krankenhäuser Rheinland-Pfalz und Saarland
1
Aspen Systems Corporation
1
Berufliche Fortbildungszentren der Bayerischen Wirtschaft
1
Bildungswerk der Bayerischen Wirtschaft
1
Brandenburgische Technische Universität Cottbus-Senftenberg
1
Bund-Länder-Kommission für Bildungsplanung und Forschungsförderung
1
Bundesinstitut für Berufsbildung
1
Center for Service Excellence
1
Deutsch-Schweizerische Gesellschaft für Gesundheitspolitik
1
Deutsche Gesellschaft für Qualität
1
Deutsche Gesellschaft für Qualität / Arbeitsgruppe QM in der Öffentlichen Verwaltung
1
Deutscher Reisebüro-Verband
1
Deutsches Institut für Normung
1
Deutschland / Bundesregierung
1
Deutschland / Deutscher Bundestag
1
Edward Elgar Publishing
1
Erasmus Research Institute of Management
1
Erich-Schmidt-Verlag
1
European Business School <Oestrich-Winkel>
1
European Society for Opinion and Marketing Research
1
Excellence in Services International Conference <26., 2023, Paisley>
1
Fachhochschule des Landes Rheinland-Pfalz / Abteilung Mainz / Fachbereich Betriebswirtschaft <3>
1
Forschungs- und Entwicklungsinstitut für das Sozial- und Gesundheitswesen Sachsen-Anhalt <Magdeburg>
1
Forum Bildung
1
Fraunhofer IRB-Verlag
1
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Published in...
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Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
93
International journal of productivity and quality management : IJPQM
71
The TQM journal : the international review of organizational improvement
63
International journal of quality & reliability management
59
Quality management journal : QMJ
47
Total quality management & business excellence
44
International journal of quality and service sciences
32
International journal of services and operations management
30
International journal of production research
27
Auditing : a journal of practice & theory
22
Beiträge zur Hochschulpolitik
20
Journal of health organization and management
20
International journal of hospitality management
19
Benchmarking : an international journal ; BIJ
18
Journal of retailing and consumer services
18
Health care management review : HCM review
17
International journal of production economics
16
Cogent business & management
15
Amfiteatru economic : an economic and business research periodical
14
International journal of business information systems : IJBIS
14
International journal of six sigma and competitive advantage : IJSSCA
14
Journal of air transport management
14
Managing service quality : MSQ ; an international journal
14
The service industries journal
14
European journal of operational research : EJOR
13
European research studies
13
International journal of contemporary hospitality management
13
International journal of services and operations management : IJSOM
12
International journal of services, economics and management
12
Service business
12
Journal of business research : JBR
11
Service Levels in der Logistik : mit KPIs und SLAs erfolgreich steuern
11
The accounting review : a publication of the American Accounting Association
11
Benchmarking : an international journal
10
Business process management journal
10
International journal of information systems in the service sector : IJISSS ; an official publication of the Information Resources Management Association
10
International journal of services and standards
10
Manufacturing & service operations management : M & SOM
10
International journal of logistics : research and applications
9
International journal of services technology and management
9
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ECONIS (ZBW)
2,652
Other ZBW resources
18
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1
Improving quality of care through
integration
in a hospital setting : a human systems
integration
approach
Glover, Wiljeana
;
Li, Qing
;
Naveh, Eitan
;
Gross, Michael
- In:
IEEE transactions on engineering management : EM
64
(
2017
)
3
,
pp. 365-376
Persistent link: https://www.econbiz.de/10011738659
Saved in:
2
The European standards and guidelines for internal quality assurance : an integrative approach to quality management in higher education?
Manatos, Maria J.
;
Sarrico, Cláudia S.
;
Rosa, Maria …
- In:
The TQM journal : the international review of …
29
(
2017
)
2
,
pp. 342-356
Persistent link: https://www.econbiz.de/10011643384
Saved in:
3
Managing quality crossroads in healthcare : an integrative supply chain perspective
Gardner, John W.
;
Linderman, Kevin W.
;
McFadden, Kathleen L.
- In:
Quality management journal : QMJ
25
(
2018
)
1
,
pp. 2-17
Persistent link: https://www.econbiz.de/10012309031
Saved in:
4
Evaluation factors in successful global selective outsourcing operations
Majanoja, Anne-Maarit
;
Linko, Linnéa
;
Leppänen, Ville
- In:
International journal of services technology and management
23
(
2017
)
5/6
,
pp. 528-549
Persistent link: https://www.econbiz.de/10011844636
Saved in:
5
Managing quality crossroads in healthcare : an integrative supply chain perspective
Gardner, John W.
;
Linderman, Kevin W.
;
McFadden, Kathleen L.
- In:
Quality management journal : QMJ
25
(
2018
)
1
,
pp. 2-17
Persistent link: https://www.econbiz.de/10011976301
Saved in:
6
The impacts of quality system
integration
and relationship quality on quality performance in supply chains : an empirical investigation in China
Zhang, Yibin
;
Hong, Jiangtao
;
Li, Xue
;
Shi, Victor
- In:
Emerging markets, finance & trade : a journal of the …
58
(
2022
)
1
,
pp. 116-133
Persistent link: https://www.econbiz.de/10012802054
Saved in:
7
Managing quality within existing supply chains : case studies from Jordan
Mazzawi, Randa
;
Alawamleh, Mohammad
- In:
International journal of services and operations management
32
(
2019
)
1
,
pp. 44-66
Persistent link: https://www.econbiz.de/10012008845
Saved in:
8
Supply chain management quality practices in container haulage industry : the mediating role of management professionalism vigilance for consignee service retention
Shariff, D. N.
;
Jayaraman, Krishnaswamy
;
Abdullah, Dahlan
; …
- In:
International journal of business performance and …
9
(
2017
)
3
,
pp. 238-259
Persistent link: https://www.econbiz.de/10011855736
Saved in:
9
Service quality in pharmaceutical supply chain : a study with reference to three major cities of Andhra Pradesh, India
Devi, P. Uma Maheswari
;
Rao, B. Sankara
;
Shekhar, B. Raja
; …
- In:
International journal of services and operations management
24
(
2016
)
4
,
pp. 433-458
Persistent link: https://www.econbiz.de/10011636015
Saved in:
10
Das perfekte Logistiksystem
Lee, Hau Leung
- In:
Supply-Chain-Management - der Weg zur perfekten Lieferkette
,
(pp. 49-61)
.
2006
Persistent link: https://www.econbiz.de/10003753603
Saved in:
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