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Service quality
Consumer behaviour
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China
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Elliott, Kevin M.
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Journal of retailing and consumer services
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ECONIS (ZBW)
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Predictors of relationship quality for luxury restaurants
Meng, Juan
;
Elliott, Kevin M.
- In:
Journal of retailing and consumer services
15
(
2008
)
6
,
pp. 509-515
Persistent link: https://www.econbiz.de/10003750774
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2
Consumer technology readiness and e-service quality in e-tailing : what is the impact on predicting online purchasing?
Mummalaneni, Venkatapparao
;
Meng, Juan
;
Elliott, Kevin M.
- In:
Journal of internet commerce
15
(
2016
)
4
,
pp. 311-331
Persistent link: https://www.econbiz.de/10011636501
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