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Service quality
Gesundheitswesen
20,471
Health care system
18,636
Health care
7,592
Gesundheitsversorgung
7,484
Gesundheitspolitik
3,792
Health policy
3,524
Krankenhaus
3,052
Hospital
2,940
Patients
2,609
Patienten
2,453
Deutschland
2,352
USA
2,111
Gesundheitskosten
2,043
Health care costs
2,038
Germany
2,037
United States
1,957
Dienstleistungsqualität
1,624
Health
1,558
Gesundheit
1,551
Health economics
1,420
Gesundheitsökonomik
1,417
Health care reform
1,386
Gesundheitsreform
1,377
Großbritannien
1,267
United Kingdom
1,217
Theorie
1,157
Theory
1,157
Gesundheitsfinanzierung
1,090
Health care financing
1,090
Krankenversicherung
1,002
Welt
975
World
975
Health insurance
960
Coronavirus
948
Entwicklungsländer
948
Developing countries
922
Physicians
811
Ärzte
806
Gesetzliche Krankenversicherung
713
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Propper, Carol
27
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22
Gaynor, Martin
20
Gravelle, Hugh
18
Cutler, David M.
11
Huckman, Robert S.
11
Das, Jishnu
10
Frank, Richard G.
9
Laudicella, Mauro
8
Santos, Rita
8
Sutton, Matt
8
Holla, Alaka
7
Hopp, Wallace J.
7
McColl-Kennedy, Janet R.
7
McFadden, Kathleen L.
7
Mohpal, Aakash
7
Muralidharan, Karthik
7
Saghafian, Soroush
7
Straume, Odd Rune
7
Fredendall, Lawrence D.
6
Kolstad, Jonathan
6
Landrum, Mary Beth
6
Moscelli, Giuseppe
6
Palumbo, Rocco
6
Pfannstiel, Mario A.
6
Rebitzer, James B.
6
Rosenthal, Meredith B.
6
Seiler, Stephan
6
Antony, Jiju
5
Callen, Michael
5
Chandrasekaran, Aravind
5
Chen, Xi
5
Cudney, Elizabeth A.
5
Fichera, Eleonora
5
Focke, Axel
5
Ginja, Rita
5
Goldman, Dana P.
5
Gutacker, Nils
5
Islam, Shahidul
5
Le Nguyen Hau
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European Health Care Conference <2, 2011, Hamburg>
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Springer Fachmedien Wiesbaden
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Taylor and Francis.
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Weltbank
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Boston Consulting Group
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CRC Press.
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Deutsch-Schweizerische Gesellschaft für Gesundheitspolitik
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Deutschland / Bundeswehr / Universität Hamburg
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Edward Elgar Publishing
1
Fachhochschule Bonn-Rhein-Sieg
1
Fachtagung Wachstumsmarkt Gesundheit <1998, Neuenahr-Ahrweiler>
1
Facultatea de Administraţie Publică, Şcoala Naţională de Studii Politice şi Administrative (SNSPA)
1
Freie Universität Berlin
1
Gesundheitsstadt Berlin e.V.
1
Great Britain / Ministry of Health
1
Health Quality & Safety Commission New Zealand
1
Institut für Qualität und Wirtschaftlichkeit im Gesundheitswesen
1
Institute of Economic Affairs <London>
1
International Conference "Economies of the Balkan and Eastern European Countries" <14., 2022, Florenz>
1
International Growth Centre <London>
1
International Healthcare Industry Research
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Konferenz Medizintourismus <1, 2007, Sankt Augustin>
1
Logos Verlag Berlin
1
Nordic Council of Ministers
1
Rijksuniversiteit Gent / Faculteit Economie en Bedrijfskunde
1
Ruhr-Universität Bochum
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Sachverständigenrat für die Konzertierte Aktion im Gesundheitswesen
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United States / Commission on Organization of the Executive Branch of the Government (1953-1955) / Task Force on Federal Medical Services
1
University of Southampton / Department of Economics
1
Universität Duisburg-Essen / Mercator School of Management
1
Verein für Socialpolitik / Gesundheitsökonomischer Ausschuss
1
Verlag Dr. Kovač
1
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Health care management review : HCM review
47
Journal of health organization and management
41
The TQM journal : the international review of organizational improvement
30
Health marketing quarterly
26
Journal of health economics
23
NBER Working Paper
22
NBER working paper series
21
Quality management journal : QMJ
21
Working paper / National Bureau of Economic Research, Inc.
18
CHE research paper
16
Journal of service management
14
Health economics
13
International journal of hospitality management
13
International journal of productivity and quality management : IJPQM
13
Journal of business research : JBR
13
Management science : journal of the Institute for Operations Research and the Management Sciences
13
Technological forecasting & social change : an international journal
13
Total quality management & business excellence
13
International journal of pharmaceutical and healthcare marketing : IJPHM
12
The service industries journal
12
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
12
International journal of quality and service sciences
11
European journal of operational research : EJOR
10
International journal of quality & reliability management
10
International journal of services and operations management
10
Production and operations management : an international journal of the Production and Operations Management Society
10
Production and operations management : the flagship research journal of the Production and Operations Management Society
10
Discussion paper / Centre for Economic Policy Research
9
Health economics review
9
International journal of production research
9
Public management review
9
Socio-economic planning sciences : the international journal of public sector decision-making
9
The European journal of health economics : HEPAC ; health economics in prevention and care
9
World Bank E-Library Archive
9
International journal of pharmaceutical and healthcare marketing
8
Journal of the Operational Research Society
8
Manufacturing & service operations management : M & SOM
8
Services marketing quarterly
8
The Milbank quarterly
8
The journal of services marketing
8
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ECONIS (ZBW)
1,624
Other ZBW resources
4
RePEc
2
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1
The assessment of service quality in private hospitals in Amman area using the gap approach
Khraisat, Alaa
;
Sweis, Rateb J.
;
Saleh, Rawan
;
Suifan, …
- In:
International journal of productivity and quality …
22
(
2017
)
3
,
pp. 281-308
Persistent link: https://www.econbiz.de/10011861155
Saved in:
2
What
patients
do and their impact on implementation : an ethnographic study of participatory quality improvement projects in English acute hospitals
Boaz, Annette
;
Robert, Glenn
;
Locock, Louise
;
Sturmey, …
- In:
Journal of health organization and management
30
(
2016
)
2
,
pp. 258-278
Persistent link: https://www.econbiz.de/10011580736
Saved in:
3
Using HCAHPS data to improve hospital care quality
Carter, John C.
;
Silverman, Fred N.
- In:
The TQM journal : the international review of …
28
(
2016
)
6
,
pp. 974-990
Persistent link: https://www.econbiz.de/10011616733
Saved in:
4
Patient satisfaction and change in medical care provider : a longitudinal study
Marquis, M. Susan
;
Davies, Allyson Ross
;
Ware jr., John E.
-
1982
Persistent link: https://www.econbiz.de/10000011500
Saved in:
5
Responsiveness of health systems : a barometer of the quality of health services
Ristea, Ana-Lucia
;
Stagăroiu, Ion
;
Ioan-Franc, Valeriu
; …
- In:
Amfiteatru economic : an economic and business research …
11
(
2009
)
26
,
pp. 277-287
Persistent link: https://www.econbiz.de/10008666639
Saved in:
6
Patient satisfaction with healthcare delivery systems
Baalbaki, Imad
;
Ahmed, Zafar U.
;
Pashtenko, Valentin H.
; …
- In:
International journal of pharmaceutical and healthcare …
2
(
2008
)
1
,
pp. 47-62
Persistent link: https://www.econbiz.de/10003929426
Saved in:
7
Nutzerkompetenz durch Qualitätstransparenz : Steuerungskriterium für das deutsche Gesundheitswesen?
Gruhl, Matthias
;
Klemperer, David
- In:
Gesundheit und Gesellschaft / Wissenschaft : G + G
8
(
2008
)
1
,
pp. 7-17
Persistent link: https://www.econbiz.de/10003610908
Saved in:
8
Grenzen des Wettbewerbs im Gesundheitswesen
Kumpmann, Ingmar
(
contributor
)
-
2008
neglect the competition between health care providers for
patients
which is crucial for medical quality. This third field of …
Persistent link: https://www.econbiz.de/10003615904
Saved in:
9
Improving patient outcomes : the effects of staff participation and collaboration in healthcare delivery
Nembhard, Ingrid M.
;
Tucker, Anita L.
;
Horbar, Jeffrey D.
; …
-
2007
Persistent link: https://www.econbiz.de/10003709591
Saved in:
10
Effizienzreserven, Wettbewerbspotenziale und Selektionsaktivitäten im deutschen Gesundheitswesen : neue empirische Erkenntnisse
Wübker, Ansgar
-
2009
Persistent link: https://www.econbiz.de/10003858380
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