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Distance, quality, or relationship? : interhospital transfer of heart attack patients

Lu, Lauren Xiaoyuan; Lu, Susan Feng - In: Production and operations management : the flagship … 27 (2018) 12, pp. 2251-2269

Persistent link: https://www.econbiz.de/10011970064

Effect of patient death on referrals to cardiac specialists

Haye, Sidra - In: Health economics 33 (2024) 8, pp. 1857-1868

Persistent link: https://www.econbiz.de/10014566160

The role of home healthcare in reducing hospital readmissions and costs in patients with acute myocardial infarction

Mozhaeva, Irina; Barzdins, Juris - In: International journal of computational economics and … 14 (2024) 2, pp. 151-171

Persistent link: https://www.econbiz.de/10015062785

Overconfident health workers provide lower quality healthcare

Kovacs, Roxanne J.; Lagarde, Mylene; Cairns, John A. - In: Journal of economic psychology : research in economic … 76 (2020), pp. 1-11

Persistent link: https://www.econbiz.de/10012244286

Body work and body meanings in patient-centered care : health care professionals and patients with disabilities in Italian hospitals

Brizio, Greta Elisabetta; Paolino, Chiara - In: Health care management review : HCM review 49 (2024) 2, pp. 103-115

Persistent link: https://www.econbiz.de/10014508017

Stress on the ward : an empirical study of the nonlinear relationship between organizational workload and service quality

Kuntz, Ludwig; Mennicken, Roman; Scholtes, Stefan - 2011

ects of workload on worker performance through the cognitive impact of stress hormones. Using a patient census of 1 ….4 million patients in 624 departments across 101 hospitals, we provide empirical support for the nonlinearity hypothesis in the … planning ; behavioral operations ; stress …

Persistent link: https://www.econbiz.de/10009580291

Medical staff's emotional exhaustion and its relationship with patient safety dimensions

Huang, Chih-Hsuan; Lee, Yii-Ching; Wu, Hsin-Hung - In: Journal of health organization and management 38 (2024) 1, pp. 22-31

Persistent link: https://www.econbiz.de/10014507040

Customer satisfaction in Indian hospitals : moderators and mediators

Panchapakesan, Padma; Sai, L. Prakash; Rajendran, … - In: Quality management journal : QMJ 22 (2015) 1, pp. 10-29

Persistent link: https://www.econbiz.de/10010483430

The quality perception gap between employees and patients in hospitals

Willems, Jurgen; Ingerfurth, Stefan - In: Health care management review : HCM review 43 (2018) 2, pp. 157-167

Persistent link: https://www.econbiz.de/10011845645

The assessment of service quality in private hospitals in Amman area using the gap approach

Khraisat, Alaa; Sweis, Rateb J.; Saleh, Rawan; Suifan, … - In: International journal of productivity and quality … 22 (2017) 3, pp. 281-308

Persistent link: https://www.econbiz.de/10011861155

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