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Services
Dienstleistungssektor
12,307
Service industry
11,282
Perception
5,350
Wahrnehmung
5,128
Lean Production
3,163
Lean production
2,884
Lean Management
2,799
Deutschland
2,541
Consumer behaviour
2,384
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2,384
Lean management
2,348
Germany
2,258
Industrie
1,810
Manufacturing industries
1,711
Theorie
1,599
Innovation
1,575
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1,575
Service quality
1,411
Dienstleistungsqualität
1,405
Qualitätsmanagement
1,355
Quality management
1,302
USA
1,251
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1,223
IT service provider
1,193
IT-Dienstleister
1,193
United States
1,183
Innovationsmanagement
965
Indien
912
India
910
Innovation management
909
Unternehmensdienstleistung
898
Produktivität
888
Business services
885
Productivity
865
Beziehungsmarketing
862
Relationship marketing
861
Dienstleistungshandel
856
Trade in services
847
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802
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184
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Edvardsson, Bo
11
Witell, Lars
11
Gallouj, Fai͏̈z
10
Gustafsson, Anders
9
Kowalkowski, Christian
9
Geishecker, Ingo
8
Görg, Holger
8
Corsten, Hans
7
Rubalcaba-Bermejo, Luis
7
Huang, Ming-Hui
6
Jaakkola, Elina
6
Kindström, Daniel
6
McColl-Kennedy, Janet R.
6
Miles, Ian D.
6
Winkler, Deborah
6
Kristensson, Per
5
Maglio, Paul P.
5
Mattoo, Aaditya
5
Ostrom, Amy L.
5
Paluch, Stefanie
5
Polese, Francesco
5
Aas, Tor Helge
4
Berlingieri, Giuseppe
4
Brown, Stephen Walter
4
Carrubbo, Luca
4
Gebauer, Heiko
4
Gössinger, Ralf
4
Herstatt, Cornelius
4
Hydle, Katja Maria
4
Marcolin, Luca
4
Ornelas, Emanuel
4
Parida, Vinit
4
Park, Donghyun
4
Patrício, Lia
4
Rayburn, Steven W.
4
Shin, Kwanho
4
Wirtz, Jochen
4
Ørberg Jensen, Peter D.
4
Anderson, Sidney
3
Atkins, Marc
3
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OECD
4
Deutschland / Bundesministerium für Bildung und Forschung
2
Edward Elgar Publishing
2
Europäische Kommission
2
Europäische Kommission / Statistisches Amt
2
Fraunhofer-Institut für Produktionstechnik und Automatisierung
2
Fraunhofer-Institut für System- und Innovationsforschung
2
National Bureau of Economic Research
2
Stiftung Marktwirtschaft / Kronberger Kreis
2
Akademie für Staats- und Rechtswissenschaft der DDR / Lehrstuhl Zivilrecht und Zivilverfahrensrecht
1
Applied Services Economic Center
1
Asian Development Bank
1
Baskenland <Spanien> / Dirección de Estudios Económicos y Métodos
1
Berliner Symposium zur Zukunft der Industriegesellschaft <3, 1987, Berlin, West>
1
Center for Leading Innovation & Cooperation
1
Central Office of Information
1
Centre de Documentation Sciences Humaines <Paris>
1
Centre on Transnational Corporations
1
Centro studi investimenti sociali
1
Colloque Sésame <1986, Arc-de-Senans>
1
Colonial Office
1
Confederazione Nazionale dell'Artigianato
1
Conference of the Future of the Service Economy <1982, Philadelphia, Pa.>
1
Deutsches Institut für Normung
1
Deutsches Institut für Wirtschaftsforschung
1
Deutschland / Bundesministerium für Bildung, Wissenschaft und Forschung
1
Deutschland / Bundesministerium für Bildung, Wissenschaft, Forschung und Technologie
1
Dienstleistungstagung <6, 2006, Berlin>
1
Dienstleistungstagung <7, 2008, Berlin>
1
EIM, Doordacht Onderzoek voor Bedrijf en Beleid
1
Fidschi
1
Fishman-Davidson Center for the Study of the Service Sector
1
Fondation Claude-Nicolas Ledoux
1
Freie Universität Berlin / Institut für Geographische Wissenschaften
1
Friedrich-Ebert-Stiftung / Abteilung Wirtschaftspolitik
1
Government Accountability Office
1
Institut for Graenseregionsforskning
1
Institut national de la statistique et des études économiques <Frankreich>
1
International Association for the Study of Insurance Economics
1
International Conference on Logistics, Informatics and Service Sciences <11., 2021, Online>
1
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Published in...
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The service industries journal
35
Journal of business research : JBR
26
The journal of services marketing
26
Journal of service management
24
Journal of service research : JSR
19
Journal of service research
15
International journal of production economics
13
International journal of services technology and management
12
Journal of retailing and consumer services
11
Service business
11
Services marketing quarterly
11
Industrial marketing management : the international journal for industrial and high-tech firms
10
The journal of business & industrial marketing
10
International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA
9
European review of service economics and management
8
International journal of hospitality management
8
SpringerLink / Bücher
8
Structural change and economic dynamics : SC+ED
8
International journal of contemporary hospitality management
6
International journal of production research
6
Research policy : policy, management and economic studies of science, technology and innovation
6
The handbook of innovation and services : a multi-disciplinary perspective
6
Consultancy and innovation : the business service revolution in Europe
5
International journal of quality and service sciences
5
Occasional papers / FAST, Forecasting and Assessment in Science and Technology
5
Service science, management and engineering : education for the 21st Century
5
Services science : fundamentals, challenges and future developments
5
Industry and innovation
4
International journal of business innovation and research : IJBIR
4
International journal of innovation management
4
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
4
Journal of industry, competition and trade
4
Journal of the Academy of Marketing Science
4
Managing service quality : MSQ ; an international journal
4
The world economy : the leading journal on international economic relations
4
A Research Agenda for Service Marketing
3
Discussion paper
3
Discussion papers / CEPR
3
European journal of innovation management : EJIM
3
Exploring services science : 4th international conference, IESS 2013, Porto, Portugal, February 7 - 8, 2013 ; proceedings
3
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Source
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ECONIS (ZBW)
1,056
EconStor
15
RePEc
1
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1
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10
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1,072
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1
Lean services : a systematic review
Gupta, Shradha
;
Sharma, Monica
;
Sunder M., Vijaya
- In:
The international journal of productivity and …
65
(
2016
)
8
,
pp. 1025-1056
Persistent link: https://www.econbiz.de/10011629496
Saved in:
2
Lean and its impact on sustainability performance in service companies : results from a pilot study
Lizarelli, Fabiane Letícia
;
Chakraborty, Ayon
;
Antony, Jiju
- In:
The TQM journal : the international review of …
35
(
2023
)
3
,
pp. 698-718
Persistent link: https://www.econbiz.de/10014321365
Saved in:
3
McDonalds, Aldi, Fielmann, Southwest Airlines, Continental lite, DAB, comdirect bank : ist weniger mehr?
Meyer, Anton
- In:
Grundsatzfragen und Herausforderungen des …
,
(pp. 317-334)
.
1996
Persistent link: https://www.econbiz.de/10001295759
Saved in:
4
The Routledge companion to lean management
Netland, Torbjørn H.
(
ed.
);
Powell, Daryl J.
(
ed.
)
-
2017
Persistent link: https://www.econbiz.de/10011544243
Saved in:
5
Systems thinking for public services : adopting manufacturing management principles
Jaaron, Ayham A. M.
;
Backhouse, Chris J.
- In:
Systems thinking : from heresy to practice ; public and …
,
(pp. 147-174)
.
2011
Persistent link: https://www.econbiz.de/10008811151
Saved in:
6
Lean service : Dienstleistungsmanagement der Zukunft für Unternehmen und Non-Profit-Organisationen
Biehal, Franz
(
ed.
)
-
1993
Persistent link: https://www.econbiz.de/10014268127
Saved in:
7
Offshoring of services : a review of the literature and organizing framework
Pisani, Niccolò
;
Ricart i Costa, Joan E.
- In:
Management international review : mir ; journal of …
56
(
2016
)
3
,
pp. 385-424
Persistent link: https://www.econbiz.de/10011479419
Saved in:
8
Seven challenges management must overcome when implementing IT-shared services
Ulbrich, Frank
;
Schulz, Veit
- In:
Strategic outsourcing : an International journal
7
(
2014
)
2
,
pp. 94-106
Persistent link: https://www.econbiz.de/10010418257
Saved in:
9
Determinants for adoption of cloud in government sector in India : a review
Kushagra, Kshitij
;
Dhingra, Sanjay
- In:
International journal of business information systems : …
32
(
2019
)
2
,
pp. 170-198
Persistent link: https://www.econbiz.de/10012154583
Saved in:
10
On buyer selection of service providers in online outsourcing platforms for IT services
Hong, Yili
;
Pavlou, Paul A.
- In:
Information systems research : ISR
28
(
2017
)
3
,
pp. 547-562
Persistent link: https://www.econbiz.de/10011754094
Saved in:
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