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Visualizing and testing service concepts
Burger, Thomas; Kim, Kwang-jae; Meiren, Thomas - In: Proceedings / First International Symposium on Services …, (pp. 149-159). 2009
Persistent link: https://www.econbiz.de/10003862599
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Improving patient flow at an outpatient clinic : study of sources of variability and improvement factors
Chand, Suresh; Moskowitz, Herbert; Norris, John B.; … - In: Health care management science 12 (2009) 3, pp. 325-340
Persistent link: https://www.econbiz.de/10003884903
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Improving patient flow at an outpatient clinic: study of sources of variability and improvement factors
Chand, Suresh; Moskowitz, Herbert; Norris, John; Shade, … - In: Health Care Management Science 12 (2009) 3, pp. 325-340
Persistent link: https://www.econbiz.de/10005005684