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A supply chain flow model to assess agility in supply chains

Boubaker, Selmen; Jemai, Zied; Sahin, Evren; Dallery, Yves - In: International journal of production research 61 (2023) 2, pp. 485-502

Persistent link: https://www.econbiz.de/10013530998

Kitting optimisation in Just-in-Time mixed-model assembly lines : assigning parts to pickers in a hybrid robot-operator kitting system

Boudella, Mohamed El Amine; Sahin, Evren; Dallery, Yves - In: International journal of production research 56 (2018) 16, pp. 5475-5494

Persistent link: https://www.econbiz.de/10011931235

Assessing the impact of inventory inaccuracies within a Newsvendor framework

Sahin, Evren; Dallery, Yves - In: European journal of operational research : EJOR 197 (2009) 3, pp. 1108-1118

Persistent link: https://www.econbiz.de/10003839572

A flexible architecture for call centers with skill-based routing

Legros, Benjamin; Jouini, Oualid; Dallery, Yves - In: International Journal of Production Economics 159 (2015) C, pp. 192-207

We focus on architectures with limited flexibility for multi-skill call centers. The context is that of call centers with asymmetric parameters: unbalanced workload, different service requirements, a predominant customer type, unbalanced abandonments and high costs of cross-training. The most...

Persistent link: https://www.econbiz.de/10011116423

Call center delay announcement using a newsvendor-like performance criterion

Jouini, Oualid; Akşin, Zeynep; Karaesmen, Fikri; … - In: Production and operations management : an international … 24 (2015) 4, pp. 587-604

Persistent link: https://www.econbiz.de/10011282790

A flexible architecture for call centres with skill-based routing

Legros, Benjamin; Jouini, Oualid; Dallery, Yves - In: International journal of production economics 159 (2015), pp. 192-207

Persistent link: https://www.econbiz.de/10010479239