Purpose – Between 2004 and 2007, the Argentinian Institute for Quality conducted an investigation exploring how Six Sigma practices evolved within a set of organizations. The goal was to determine which variables influenced this evolution and the relative weight of critical success factors as...

Purpose – The purpose of this paper is to combine systems thinking, lean management, value methodology and Six Sigma concepts into an integrated quality methodology using the TALEVAS model. Design/methodology/approach – TALEVAS is an acronym for Tandem‐Lean‐Value‐Sigma, as each element...

Purpose – The purpose of this paper is to highlight potential issues that often arise during the planning, execution or interpretation of design of experiments (DOE) experiences. Design/methodology/approach – Issues are enumerated and analyzed and sources are presented with practical...