Purpose – Creativity and innovation have recently emerged as the latest focus of the popular business media, replacing established approaches, such as Lean Six Sigma (LSS). Some have gone so far as to suggest that LSS inhibits organizations from being creative and innovating. This paper aims...

Purpose – The purpose of this paper is to assess Lean Six Sigma to identify important advances over the last ten to 15 years and discuss emerging trends that suggest how the methodology needs to evolve. The goal is to aid those who want to use the method to improve performance as well as...