Purpose – This research aims to extend knowledge pertaining to SMEs in general within the context of the tourism industry, and to establish a richer understanding relative to major factors affecting the development of SME travel agents in China. Design/methodology/approach – In a pilot...

Over the last decade, research has been reported that appears to underline a mismatch between what is supplied by public sector support agencies in the form of small to medium‐sized enterprise (SME) management and leadership development programmes and market needs and expectations. Thus, this...