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Virtual coaches : background, theories, and future research directions
Weimann, Thure Georg; Schlieter, Hannes; Brendel, … - In: Business & information systems engineering 64 (2022) 4, pp. 515-528
Persistent link: https://www.econbiz.de/10013445666
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Emotion recognition and affective computing on vocal social media
Dai, Weihui; Han, Dongmei; Dai, Yonghui; Xu, Dongrong - In: Information & management : the internat. journal of … 52 (2015) 7, pp. 777-788
Persistent link: https://www.econbiz.de/10011416348
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The role of social media in affective trust building in customer-supplier relationships
Calefato, Fabio; Lanubile, Filippo; Novielli, Nicole - In: Electronic commerce research 15 (2015) 4, pp. 453-482
Persistent link: https://www.econbiz.de/10011400944
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The mediating role of presence on consumer intention to participate in a social commerce site
Kim, Jin Baek - In: Journal of internet commerce 14 (2015) 4, pp. 425-454
Persistent link: https://www.econbiz.de/10011432517
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Service recovery via social media : the social influence effects of virtual presence
Schaefers, Tobias; Schamari, Julia - In: Journal of service research : JSR 19 (2016) 2, pp. 192-208
Persistent link: https://www.econbiz.de/10011485442
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The influence of a virtual agent on web-users' desire to visit the company : the case of restaurant's web site
Etemad-Sajadi, Reza - In: International journal of quality & reliability management 31 (2014) 4, pp. 419-434
Persistent link: https://www.econbiz.de/10010341326
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How social commerce constructs influence customers' social shopping intention? : an empirical study of a social commerce website
Li, Chia-Ying - In: Technological forecasting & social change : an … 144 (2019), pp. 282-294
Persistent link: https://www.econbiz.de/10012133928
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Enhancing customer trust in peer-to-peer accommodation : a "soft" strategy via social presence
Ye, Shun; Ying, Tianyu; Zhou, Lingqiang; Wang, Tianyi - In: International journal of hospitality management 79 (2019), pp. 1-10
Persistent link: https://www.econbiz.de/10012012769
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Passion at first sight : how to engage users in social commerce contexts
Herrando, Carolina; Jiménez Martínez, Julio; Martín … - In: Electronic commerce research 17 (2017) 4, pp. 701-720
Persistent link: https://www.econbiz.de/10011744348
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Does online social presence lead to purchase intentions?
Khwaja, Muddasar Ghani; Ahmad Jusoh; Khalil Md Nor - In: International journal of economic policy in emerging … 12 (2019) 2, pp. 198-206
Persistent link: https://www.econbiz.de/10012104406