Lak, Behzad; Rezaeenour, Jalal - In: Journal of business economics and management 19 (2018) 1, pp. 192-212
Knowledge Management through Social media (SCKM). By assessing the position of SCKM, organizations can have a clear … SCKM utilizing a fuzzy expert system. It consisted of a-four-stage procedure. The maturity model is based on 11 critical … success factors, including strategy, leadership, information technology, knowledge management, culture, process, resources …