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Social media and customer dialog management at starbucks
Gallaugher, John; Ransbotham, Sam - In: MIS quarterly executive : a research journal devoted to … 9 (2010) 4, pp. 197-212
Persistent link: https://www.econbiz.de/10008806459
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Content and collaboration : an affiliation network approach to information quality in online peer production communities
Kane, Gerald C.; Ransbotham, Sam - In: Information systems research : ISR 27 (2016) 2, pp. 424-439
Persistent link: https://www.econbiz.de/10011508258
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Membership turnover and collaboration success in online communities : explaining rises
Ransbotham, Sam; Kane, Kane C. - In: Management information systems : mis quarterly 35 (2011) 3, pp. 613-627
Persistent link: https://www.econbiz.de/10009295730
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Network characteristics and the value of collaborative user-generated content
Ransbotham, Sam; Kane, Gerald C.; Lurie, Nicholas H. - In: Marketing science : the marketing journal of the … 31 (2012) 3, pp. 387-405
Persistent link: https://www.econbiz.de/10009562967
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Capturing value in platform business models that rely on user-generated content
Subramanian, Hemang; Mitra, Sabyasachi; Ransbotham, Sam - In: Organization science : a journal of the Institute for … 32 (2021) 3, pp. 804-823
Persistent link: https://www.econbiz.de/10012610485
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Content as community regulator : the rescursive relationship between consumption and contribution in open collaboration communities
Kane, Gerald C.; Ransbotham, Sam - In: Organization science : a journal of the Institute for … 27 (2016) 5, pp. 1258-1274
Persistent link: https://www.econbiz.de/10011606649