This study investigates whether microblogging messages on Twitter validly mirror the political landscape offline and can be used to predict election results. In the context of the 2009 German federal election, we conducted a sentiment analysis of over 100,000 messages containing a reference to...

Although trust is widely acknowledged as critical in virtual settings, little is known regarding the antecedents and consequences of trust in leaders of virtual groups. Adopting a multi-level perspective, we propose the leadership’s communication behavior and the broader cultural context in...