Professional advice can be perceived as a means to tackleshortcomings in the objectively measuredfinancial literacy ofconsumers. However, most studies suggest that lessfinanciallyliterate individuals are less likely to seek experts'financial advice.At the same time, it has been shown...

To meet general objectives of the article, i.e. to check the extent to which the information needs of financial market institutions are satisfied, and to learn about whether there is a transition in this realm triggered by the advent of social media and big data, we surveyed a sample of 415...