Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~subject:"Social web"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Service quality and store desi...
Similar by subject
Narrow search
Delete all filters
| 1 applied filter
Year of publication
From:
To:
Subject
All
Social web
Consumer behaviour
82,091
Konsumentenverhalten
79,610
Wettbewerb
40,403
Competition
36,268
Relationship marketing
25,963
Beziehungsmarketing
25,288
Theorie
23,492
Theory
22,959
Service quality
21,464
Dienstleistungsqualität
20,713
Einzelhandel
17,687
Customer satisfaction
15,277
Retail trade
15,085
Kundenzufriedenheit
13,692
Deutschland
13,103
USA
11,167
Germany
10,560
United States
10,484
Brand management
8,613
Markenführung
8,558
Brand image
7,184
Markenimage
7,141
Online-Handel
6,736
Online retailing
6,709
Social Web
5,987
Electronic Commerce
5,763
E-commerce
5,529
Online-Marketing
5,408
Internet marketing
5,402
competition
5,281
Innovation
4,764
Experiment
4,739
Markenartikel
4,729
Brand
4,703
Preismanagement
4,574
Pricing strategy
4,573
Bank
4,396
Marketingmanagement
4,371
Marketing management
4,338
more ...
less ...
Online availability
All
Undetermined
3,290
Free
1,001
Type of publication
All
Article
4,975
Book / Working Paper
1,008
Type of publication (narrower categories)
All
Article in journal
4,508
Aufsatz in Zeitschrift
4,508
Aufsatz im Buch
464
Book section
464
Graue Literatur
154
Non-commercial literature
154
Arbeitspapier
111
Working Paper
111
Hochschulschrift
107
Collection of articles of several authors
70
Sammelwerk
70
Aufsatzsammlung
59
Thesis
58
Conference paper
46
Konferenzbeitrag
46
Case study
41
Fallstudie
41
Konferenzschrift
25
Collection of articles written by one author
16
Sammlung
16
Ratgeber
15
Guidebook
14
Lehrbuch
7
Conference proceedings
6
Festschrift
3
Reprint
3
Textbook
3
Amtsdruckschrift
2
Government document
2
Catalog of products and producers
1
Forschungsbericht
1
Handbook
1
Handbuch
1
Mehrbändiges Werk
1
Mikroform
1
Multi-volume publication
1
Produkt- und Herstellerübersicht
1
Statistics
1
Statistik
1
Systematic review
1
more ...
less ...
Language
All
English
5,706
German
279
French
2
Polish
1
Spanish
1
Author
All
Filieri, Raffaele
19
Loureiro, Sandra Maria Correia
18
Dwivedi, Yogesh Kumar
15
Harrigan, Paul
15
Hollebeek, Linda D.
15
Law, Chun Hung Roberts
15
Ozuem, Wilson
15
Flavián Blanco, Carlos
14
Martínez-López, Francisco J.
14
Agnihotri, Raj
13
Rita, Paulo
13
Füller, Johann
12
Hajli, Nick
12
Casaló, Luis V.
11
Ranfagni, Silvia
11
Gázquez-Abad, Juan Carlos
10
Lorenzo-Romero, Carlota
10
Seo, Yuri
10
Thaichon, Park
10
Bigné Alcañiz, J. Enrique
9
Constantinides, Efthymios
9
Hennig-Thurau, Thorsten
9
Itani, Omar S.
9
Ko, Eunju
9
Schivinski, Bruno
9
Stephen, Andrew T.
9
Usman, Osly
9
Veloutsou, Cleopatra
9
Vrontis, Demetris
9
Ahuja, Vandana
8
Akram, Umair
8
Conduit, Jodie
8
Dholakia, Utpal M.
8
Dolan, Rebecca
8
Liang, Sai
8
Luo, Xueming
8
Pantano, Eleonora
8
Rather, Raouf Ahmad
8
Ruyter, Ko de
8
Sohail, M. Sadiq
8
more ...
less ...
Institution
All
Springer Fachmedien Wiesbaden
15
IGI Global
11
National Bureau of Economic Research
5
American Marketing Association
3
De Gruyter Oldenbourg
2
Information Resources Management Association
2
Technische Universität Braunschweig
2
Universität Mannheim
2
AMA Summer Academic Conference <2023, San Francisco, Calif.>
1
AMA Summer Academic Conference: Bridging Gaps Marketing in an Age of Disruption <2020, Online>
1
Academy of Marketing
1
Books on Demand GmbH <Norderstedt>
1
Center of Market Oriented Product and Production Management
1
Deutsches Forschungsinst. f. öffentl. Verwaltung Speyer
1
Digital Marketing & eCommerce Conference <3., 2022, Barcelona>
1
Digital Marketing & eCommerce Conference <4., 2023, Barcelona>
1
Eberhard Karls Universität Tübingen
1
Edward Elgar Publishing
1
Erasmus Research Institute of Management
1
Europäische Kommission / Consumers, Health, Agriculture and Food Executive Agency
1
F.A.Z.-Institut für Management-, Markt- und Medieninformationen
1
Fachhochschule Reutlingen / European School of Business
1
Fachhochschule Salzburg / Studiengang Betriebswirtschaft
1
Fachverlag für Wirtschafts- und Steuerrecht Schäffer <Stuttgart>
1
Forschungsinstitut für Rationalisierung e.V. an der RWTH Aachen
1
Fraunhofer-Institut für Arbeitswirtschaft und Organisation
1
Friedrich-Schiller-Universität Jena
1
Fritz Knapp Verlag
1
Galileo Press
1
GfK Belgium <Körperschaft>
1
Global Conference on Business, Management and Entrepreneurship "Transforming Suistainable Business In The Era Of Society 5.0" <2019, Bandung>
1
Handelshochschule Leipzig
1
Haufe-Lexware GmbH & Co. KG
1
Helmut-Schmidt-Universität
1
ICORIA <16., 2017, Gent>
1
IIF - Institut für Industriekommunikation und Fachmedien GmbH / Apprimus Verlag
1
Institut de Recherche Juridique - André Tunc
1
Institut de recherche juridique-André Tunc / Journées <2016, Paris>
1
Interdisziplinäre Tagung des Forschungsnetzwerkes Europäische Kulturen in der Wirtschaftskommunikation <17., 2017, Frankfurt am Main>
1
International Association for the Study of Insurance Economics
1
more ...
less ...
Published in...
All
Journal of business research : JBR
249
Journal of retailing and consumer services
184
International journal of internet marketing and advertising : IJIMA
103
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
86
Technological forecasting & social change : an international journal
71
Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
69
Journal of research in interactive marketing : interactive marketing and computer-mediated communication
69
The journal of product & brand management
60
Journal of promotion management : innovations in planning and applied research
58
Journal of internet commerce
55
Journal of marketing communications
55
International journal of advertising : the review of marketing communications
48
International journal of electronic marketing and retailing : IJEMR
48
Psychology & marketing
48
International journal of hospitality management
45
The journal of brand management : an international journal
44
Industrial marketing management : the international journal for industrial and high-tech firms
43
Journal of management information systems : JMIS
42
Journal of electronic commerce research : JECR
40
Information systems research : ISR
39
International journal of consumer studies
39
Journal of marketing management : JMM ; journal of the Academy of Marketing
39
Journal of strategic marketing
39
Journal of marketing
37
Journal of marketing management : MM
36
Cogent business & management
35
Electronic commerce research
35
Journal of travel and tourism marketing
35
International journal of business information systems : IJBIS
34
International journal of electronic commerce : IJEC
34
International journal of technology marketing : IJTMkt
33
Marketing intelligence & planning
33
Tourism management : research, policies, practice
33
Business horizons
31
Asia Pacific journal of marketing and logistics
29
Journal of hospitality marketing & management
29
Young consumers : insight and ideas for responsible marketers
29
International journal of contemporary hospitality management
28
International journal of e-business research : an official publication of the Information Resources Management Association
28
Journal of fashion marketing and management
28
more ...
less ...
Source
All
ECONIS (ZBW)
5,983
Showing
1
-
10
of
5,983
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Online social shopping : the impact of attitude, customer information quality, effectiveness of information content and perceived social prescence
Daliri, Esmaeil
;
Sajad Rezaei
;
Wan Khairuzzaman Wan Ismail
- In:
International journal of business environment : IJBE
6
(
2014
)
4
,
pp. 426-450
Persistent link: https://www.econbiz.de/10010492051
Saved in:
2
An experimental based investigation into the effects of website interactivity on customer behavior in on-line purchase context
Islam, Hafizul
;
Jebarajakirthy, Charles
;
Shankar, Amit
- In:
Journal of strategic marketing
29
(
2021
)
2
,
pp. 117-140
Persistent link: https://www.econbiz.de/10012484043
Saved in:
3
Repurchase loyalty for customer social co-creation e-marketplaces
Kang, Ju-Young M.
- In:
Journal of fashion marketing and management
18
(
2014
)
4
,
pp. 452-464
Persistent link: https://www.econbiz.de/10010530878
Saved in:
4
Exploring customer concerns on service quality under the COVID-19 crisis : a social media analytics study from the
retail
industry
Li, Xinwei
;
Xu, Mao
;
Zeng, Wenjuan
;
Tse, Ying Kei
; …
- In:
Journal of retailing and consumer services
70
(
2023
),
pp. 1-15
Persistent link: https://www.econbiz.de/10014239860
Saved in:
5
Trialogue on Facebook pages of grocery stores : customer engagement or customer enragement?
Peeroo, Swaleha
;
Samy, Martin
;
Jones, Brian
- In:
Journal of marketing communications
25
(
2019
)
8
,
pp. 861-883
Persistent link: https://www.econbiz.de/10012203378
Saved in:
6
Facebook: a blessing or a curse for grocery stores?
Peeroo, Swaleha
;
Samy, Martin
;
Jones, Brian
- In:
International journal of retail & distribution management
45
(
2017
)
11
,
pp. 1242-1259
Persistent link: https://www.econbiz.de/10011815706
Saved in:
7
Using word of mouth data from social media to identify asymmetric
competition
in food retailing
Jaeger, Lena-Christin
;
Höhler, Julia
- In:
Journal of retailing and consumer services
58
(
2021
),
pp. 1-7
Persistent link: https://www.econbiz.de/10012430684
Saved in:
8
Customer perceptions of value, satisfaction, and loyalty in the social media era : insights from electrical home appliances in an emerging economy
Md Uzir Hossain Uzir
;
Ishraq Jerin
;
Abu Bakar bin Abdul …
- In:
International journal of quality and innovation : IJQI
6
(
2022
)
2
,
pp. 190-230
Persistent link: https://www.econbiz.de/10013257353
Saved in:
9
Relationships among customer loyalty, customer satisfaction, corporate image and behavioural intention on social media for a corporation
Lv, Haixia
;
Yu, Guang
;
Wu, Gang
- In:
International journal of information technology and …
17
(
2018
)
3
,
pp. 170-183
Persistent link: https://www.econbiz.de/10011896613
Saved in:
10
First step in social media : measuring the influence of online management responses on customer satisfaction
Gu, Bin
;
Ye, Qiang
- In:
Production and operations management : an international …
23
(
2014
)
4
,
pp. 570-582
Persistent link: https://www.econbiz.de/10010364045
Saved in:
1
2
3
4
5
6
7
8
9
10
Next
Last
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
