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Social web
Consumer behaviour
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40,403
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36,268
Relationship marketing
25,963
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25,288
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22,959
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21,464
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20,713
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6,709
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5,987
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5,763
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5,408
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competition
5,281
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4,729
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14
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Luo, Xueming
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Center of Market Oriented Product and Production Management
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Deutsches Forschungsinst. f. öffentl. Verwaltung Speyer
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1
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1
International Association for the Study of Insurance Economics
1
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Journal of business research : JBR
249
Journal of retailing and consumer services
184
International journal of internet marketing and advertising : IJIMA
103
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
86
Technological forecasting & social change : an international journal
71
Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
69
Journal of research in interactive marketing : interactive marketing and computer-mediated communication
69
The journal of product & brand management
60
Journal of promotion management : innovations in planning and applied research
58
Journal of internet commerce
55
Journal of marketing communications
55
International journal of advertising : the review of marketing communications
48
International journal of electronic marketing and retailing : IJEMR
48
Psychology & marketing
48
International journal of hospitality management
45
The journal of brand management : an international journal
44
Industrial marketing management : the international journal for industrial and high-tech firms
43
Journal of management information systems : JMIS
42
Journal of electronic commerce research : JECR
40
Information systems research : ISR
39
International journal of consumer studies
39
Journal of marketing management : JMM ; journal of the Academy of Marketing
39
Journal of strategic marketing
39
Journal of marketing
37
Journal of marketing management : MM
36
Cogent business & management
35
Electronic commerce research
35
Journal of travel and tourism marketing
35
International journal of business information systems : IJBIS
34
International journal of electronic commerce : IJEC
34
International journal of technology marketing : IJTMkt
33
Marketing intelligence & planning
33
Tourism management : research, policies, practice
33
Business horizons
31
Asia Pacific journal of marketing and logistics
29
Journal of hospitality marketing & management
29
Young consumers : insight and ideas for responsible marketers
29
International journal of contemporary hospitality management
28
International journal of e-business research : an official publication of the Information Resources Management Association
28
Journal of fashion marketing and management
28
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ECONIS (ZBW)
5,983
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1
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1
Online social shopping : the impact of attitude, customer information quality, effectiveness of information content and perceived social prescence
Daliri, Esmaeil
;
Sajad Rezaei
;
Wan Khairuzzaman Wan Ismail
- In:
International journal of business environment : IJBE
6
(
2014
)
4
,
pp. 426-450
Persistent link: https://www.econbiz.de/10010492051
Saved in:
2
An experimental based investigation into the effects of website interactivity on customer behavior in on-line purchase context
Islam, Hafizul
;
Jebarajakirthy, Charles
;
Shankar, Amit
- In:
Journal of strategic marketing
29
(
2021
)
2
,
pp. 117-140
Persistent link: https://www.econbiz.de/10012484043
Saved in:
3
Repurchase loyalty for customer social co-creation e-marketplaces
Kang, Ju-Young M.
- In:
Journal of fashion marketing and management
18
(
2014
)
4
,
pp. 452-464
Persistent link: https://www.econbiz.de/10010530878
Saved in:
4
Exploring customer concerns on service quality under the COVID-19 crisis : a social media analytics study from the
retail
industry
Li, Xinwei
;
Xu, Mao
;
Zeng, Wenjuan
;
Tse, Ying Kei
; …
- In:
Journal of retailing and consumer services
70
(
2023
),
pp. 1-15
Persistent link: https://www.econbiz.de/10014239860
Saved in:
5
Trialogue on Facebook pages of grocery stores : customer engagement or customer enragement?
Peeroo, Swaleha
;
Samy, Martin
;
Jones, Brian
- In:
Journal of marketing communications
25
(
2019
)
8
,
pp. 861-883
Persistent link: https://www.econbiz.de/10012203378
Saved in:
6
Facebook: a blessing or a curse for grocery stores?
Peeroo, Swaleha
;
Samy, Martin
;
Jones, Brian
- In:
International journal of retail & distribution management
45
(
2017
)
11
,
pp. 1242-1259
Persistent link: https://www.econbiz.de/10011815706
Saved in:
7
Using word of mouth data from social media to identify asymmetric
competition
in food retailing
Jaeger, Lena-Christin
;
Höhler, Julia
- In:
Journal of retailing and consumer services
58
(
2021
),
pp. 1-7
Persistent link: https://www.econbiz.de/10012430684
Saved in:
8
Customer perceptions of value, satisfaction, and loyalty in the social media era : insights from electrical home appliances in an emerging economy
Md Uzir Hossain Uzir
;
Ishraq Jerin
;
Abu Bakar bin Abdul …
- In:
International journal of quality and innovation : IJQI
6
(
2022
)
2
,
pp. 190-230
Persistent link: https://www.econbiz.de/10013257353
Saved in:
9
Relationships among customer loyalty, customer satisfaction, corporate image and behavioural intention on social media for a corporation
Lv, Haixia
;
Yu, Guang
;
Wu, Gang
- In:
International journal of information technology and …
17
(
2018
)
3
,
pp. 170-183
Persistent link: https://www.econbiz.de/10011896613
Saved in:
10
First step in social media : measuring the influence of online management responses on customer satisfaction
Gu, Bin
;
Ye, Qiang
- In:
Production and operations management : an international …
23
(
2014
)
4
,
pp. 570-582
Persistent link: https://www.econbiz.de/10010364045
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