Shah, Jaymeen; Lee, Hsun-Ming; Shah, Vivek - In: International Journal of Information Systems in the … 9 (2017) 3, pp. 1-16
This paper details the case study of the model development at a company that offers software as a service (SaaS) to clients in the services industry. The growing market for SaaS provides the company tremendous opportunities to succeed as a startup. A new cloud-based system is aimed at...