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Post local forms of repair : the (extended) situation of virtualised technical support
Pollock, Neil
;
Williams, Robin
;
D'Adderio, Luciana
; …
- In:
Information and organization
19
(
2009
)
4
,
pp. 253-276
Persistent link: https://www.econbiz.de/10003903600
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2
Generification as a strategy : how software producers configure products, manage user communities and segment markets
Pollock, Neil
;
Williams, Robin
;
D'Adderio, Luciana
- In:
The new production of users : changing innovation …
,
(pp. 160-189)
.
2016
Persistent link: https://www.econbiz.de/10011486393
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