Purpose – The purpose of this paper is to examine supply chain (SC) innovation for improving organisational performance in the healthcare industry. Design/methodology/approach – A research model is proposed which describes the impact of SC innovation, supplier cooperation, SC efficiency, and...

Purpose – The purpose of this paper is to propose a model to examine the impact of organizational support on behavioral intention (BI) regarding enterprise resource planning (ERP) implementation based on the technology acceptance model (TAM). Design/methodology/approach – A research model is...

This study empirically examines the effects of medical tourists' experience of the decision-making process through a patient's prior, actual, and post experience after having received the medical services. The research model and associated hypotheses were tested using a structural equation...

This study empirically examines the effects of medical tourists’ experience of the decision-making process through a patient’s prior, actual, and post experience after having received the medical services. The research model and associated hypotheses were tested using a structural equation...