Information and communication technology (ICT) is central to reforming governance, innovating public services, and building inclusive information societies. Countries are learning to weave ICT into their strategies for transforming government as enterprises have learned to use ICT to innovate...

Digitalisierung ist für Bürgerinnen und Bürger, Politik und Verwaltung auf vielfältige Weise höchst relevant. Aus strategischer Perspektive sind für gesellschaftliche Akteure mehr Transparenz sowie Analyse- und Steuerungsmöglichkeiten verfügbar. Es ist wichtig, sich individuell mit...

Information and communication technology (ICT) is central to reforming governance, innovating public services, and building inclusive information societies. Countries are learning to weave ICT into their strategies for transforming government as enterprises have learned to use ICT to innovate...

"Through a series of studies, the overarching aim of this book is to investigate if and how the digitalization/digital transformation process affects various welfare services provided by the public sector, and the ensuing implications thereof. Ultimately, this book seeks to understand if it is...