Studies the process of implementing industrial robots in Spanish industry. Most of the firms surveyed already had experience of automation and used the first robot to gain experience of this new technology. The training and integration of staff in the project, the firm′s technology level and...

Purpose – The objective of this paper is to analyse whether individuals' socioeconomic characteristics – age, gender and income – influence their online shopping behaviour. The individuals analysed are experienced e‐shoppers i.e. individuals who often make purchases on the internet....