Purpose – Supply chain management is an increasingly important organizational concern, and proper management of supplier relationships constitutes one essential element of supply chain success. However, there is little empirical research that has tested the effect of supplier development on...

The topic of this research focuses on firm's perceived implementation of quality management practices in the purchasing function. More specifically, this paper describes an exploratory research effort to analyze and classify quality management practices in purchasing and assesses the...

Information technology (IT) and total quality management (TQM) have significantly impacted on most organizations and each has been widely researched. However, there is little well‐founded empirical research on the relationship between the two, particularly on the way in which TQM is influenced...

Purpose – To provide insights into current IT and total quality management (TQM) theory and practice on operational and quality performance, in particular the use of IT in supporting TQM policies and practices. Design/methodology/approach – Hypotheses derived from the key features of TQM and...

Purpose – The present study aims to draw on operations management and information technology literature to examine the effect of three information technology resources (electronic data interchange (EDI), computer‐aided design and manufacturing (CAD/CAM), and enterprise resource planning...

The goal of this paper is to analyze the role that non-cognitive skills and, in particular, regional differences in those skills, play on the observed differences in 15-year-old student's academic performance, across Spanish regions, on PISA 2009. Previous research has shown the relevance of...