Abstract: This essay makes a conceptual distinction between societal categories, such as social networks, norms, and social status differentiation, on the one hand, and social capital, on the other. The former are institutional phenomena arising as outcomes of social-exchange games in which...

Social media have been credited with the potential of reinvigorating trust by offering new opportunities for social and political participation. This view has been recently challenged by the rising phenomenon of online incivility, which has made the environment of social networking sites hostile...