the environment of social networking sites hostile to many users. We conduct a novel experiment in a Facebook setting to … that participants exposed to civil Facebook interaction are significantly more trusting. In contrast, when the use of … Facebook is accompanied by the experience of online incivility, no significant changes occur in users' behavior. These results …

situational cues that elicit common goals compliance. Trust and reciprocity are argued to steer a socially-favorable environment … common goods game, found evidence for trust and reciprocity leading to individuals contributing to common goals. The more … trust and reciprocity was practiced and experienced, the more common goals were supported – leveraging trust and reciprocity …