Bristow, Dennis N.; Sebastian, Richard J. - In: Journal of Consumer Marketing 18 (2001) 3, pp. 256-275
This study examined several factors related to the brand loyalty exhibited by fans of the Chicago Cubs major league baseball team. A total of 371 patrons of a restaurant located in Wrigleyville were surveyed prior to Cubs games at Wrigley Field. Working from a tripartite model of brand loyalty,...