This paper investigates the impact of IT standardization on bank performance based on apanel of 457 German savings banks over the period from 1996 to 2006. We measure ITstandardization as the fraction of IT expenses for centralized services over banks' total ITexpenses. Bank efficiency, in turn,...

This paper investigates the impact of IT standardization on bank performance based on a panel of 457 German savings banks over the period from 1996 to 2006. We measure IT standardization as the fraction of IT expenses for centralized services over banks' total IT expenses. Bank efficiency, in...