Palmarozzo, Ashley; Toffel, Michael W. - 2023
management system standards. We analyze nearly 30,000 audits conducted in-person or remotely across thousands of sites around the … restrictions. We theorize that remote audits will be of lower quality (less comprehensive) than in-person audits because remote … exchanging information with fellow auditors. We find evidence of these theorized mechanisms: remote audits report fewer …