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Evidence for quality management systems being instrumental in improving supplier performance : the case of the wind power sector

Castelló, Jordi; Llach, Josep; Castro, Rodolfo de - In: International journal of productivity and quality … 22 (2017) 4, pp. 427-450

Persistent link: https://www.econbiz.de/10011861187

The future of standardised quality management in tourism : evidence from the Spanish tourist sector

Casadesús, Martí; Marimon, Frederic; Alonso, Mar - In: The service industries journal 30 (2010) 13/14, pp. 2457-2474

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ISO 9000 and ISO 14000 standards : a projection model for the decline phase

Marimon, Frederic; Heras, Iñaki; Casadesús, Martí - In: Total quality management & business excellence : an … 20 (2009) 1/2, pp. 1-21

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Certification intensity level of the leading nations in ISO 9000 and ISO 14000 standards

Marimon, Frederic; Casadesús, Martí; Heras, Iñaki - In: International journal of quality & reliability management 27 (2010) 9, pp. 1002-1020

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The revitalising effect of ISO 9001 on dissatisfied customers

Petnji Yaya, Luc Honore; Marimon, Frederic; Casadesús, … - In: Total quality management & business excellence : an … 25 (2014) 8, pp. 856-864

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Benefits of ISO 20000 IT service management certification

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Certification intensity level of the leading nations in ISO 9000 and ISO 14000 standards

Marimon, Frederic; Casadesús, Marti; Heras, Iñaki - In: International Journal of Quality & Reliability Management 27 (2010) 9, pp. 1002-1020

Purpose – As the process of standardisation in all aspects of business management has accelerated in recent years in an environment characterised by economic globalisation and integration, two series of standards issued by the International Organisation for Standardisation (ISO) stand out: the...

Persistent link: https://www.econbiz.de/10014800614