Purpose – This paper sets out to develop and illustrate a model of the relationship between strategic alignment, motivation and organizational performance in a balanced scorecard (BSC) context – a comprehensive system of strategically aligned performance measures. Design/methodology/approach...

Purpose This paper aims to assess the utility of an approach to the design of multiple Balanced Scorecards within large/complex organisations, consider the relevance of “emergent strategising” in this kind of strategy implementation and explore project organisation and wider coordination...

Purpose – This article presents an interview with Dr. Robert S. Kaplan and Dr. David P. Norton. Design/methodology/approach – Kaplan and Norton answer questions about their book Alignment: Using the Balanced Scorecard to Create Corporate Synergies . Findings – Kaplan and Norton discuss the...

Purpose This paper aims to review the latest management developments across the globe and pinpoint practical implications from cutting-edge research and case studies. Design/methodology/approach This briefing is prepared by an independent writer who adds their own impartial comments and places...

This research examines information systems strategic planning (ISSP) in multinationals from the perspective of the subsidiaries. The research was carried out through interviews with the IT and business managers in subsidiaries of nine large American, European, and Japanese multinationals. The...

Information explosion, globalisation and the reduction of trade barriers have led to theemergence of global production markets and broader access to a range of products forcustomers. For manufacturers this has led to managing fragmented networks to dealwith more polarised markets with wider...